What Were Building
Honeycomb is a service for the near and present future, defining observability and raising expectations of what developer tools can do! Were working with well known companies like HelloFresh, Slack, LaunchDarkly, and Vanguard and more across a range of industries. This is an exciting time in our trajectory, weve closed Series D funding, scaled past the 200-person mark, and were named to Forbes Americas Best Startups of 2022 and 2023!
If you want to see what weve been up to, please check out these blog posts and Honeycomb.io press releases.
Who We Are
We come for the impact, and stay for the culture! Were a talented, opinionated, passionate, fiercely inclusive, and responsible group of bees. We have conviction and we strive to live our values every day. We want our people to do what they truly love amongst a team of highly talented (but humble) peers.
How We Work
We are a fully distributed company, which means we believe it is not where you sit, but how you deliver that matters most. We invest in our people and care about how you orient to our culture and processes. At the same time we imbue a lot of trust, autonomy, and accountability from Day 1. #LI-RemoteLittle more about the team:
The Field Reliability Engineer (FRE) is an extension of Honeycombs extensive brand and technical expertise focused on our customer base via engagements, support and our managed services. In this role you parachute into the most complex, highest-stakes technical situations our customers face - unblocking them when theyre stuck, creating tooling, guiding our Solution Architecture team through complex decisions, and ensuring prospects and customers get the most out of Honeycomb and the broader observability ecosystem.
Youre equal parts platform engineer and customer engineer. You build and operate the managed infrastructure our largest customers depend on, and youre the technical backstop the SA team calls when a deal gets deep into infrastructure, data pipelines, or production debugging. This isnt a support role - its a technical leadership role where you solve problems that dont have runbooks yet, build the platforms and tooling so the next person can have a runbook, and directly impact revenue by unblocking our most strategic deals.
What Youll Do
Platform Engineering Architecture Standards Ownership
Define the architecture and operational standards for Refinery as a Service (RaaS) and Honeycomb Private Cloud (HnyPC) decisions other engineers build within 4 across multiple AWS accounts and regions.
Architect the Terraform modules, Helm charts, and deployment automation that other FREs build on and extend, not just consume.
Set the technical direction for how Honeycomb instruments, monitors, and operates its own managed infrastructure 28093 using Honeycomb to monitor Honeycomb.
Own capacity planning, scaling strategy, upgrade sequencing, and cost optimization across multi-region AWS environments.
Build platforms and automati
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