Staff Engineer, DRAM Field ApplicationJob Title: Staff Engineer, DRAM Field Application Office Location: San Jose, CA Job Type: Full-Time Work Model: Onsite About SK hynix America At SK hynix America, we're at the forefront of semiconductor innovation, developing advanced memory solutions that power everything from smartphones to data centers. As a global leader in DRAM and NAND flash technologies, we drive the evolution of advancing mobile technology, empowering cloud computing, and pioneering future technologies. Our cutting-edge memory technologies are essential in today's most advanced electronic devices and IT infrastructure, enabling enhanced performance and user experiences across the digital landscape.
We're looking for innovative minds to join our mission of shaping the future of technology. At SK hynix America, you'll be part of a team that's pioneering breakthrough memory solutions while maintaining a strong commitment to sustainability. We're not just adapting to technological change – we're driving it, with significant investments in artificial intelligence, machine learning, and eco-friendly solutions and operational practices.
As we continue to expand our market presence and push the boundaries of what's possible in semiconductor technology, we invite you to be part of our journey to creating the next generation of memory solutions that will define the future of computing.Job Overview: The DRAM Field Application Engineer will lead customer-facing technical engagements and serve as a senior technical and strategic interface between key customers, contract manufacturers, and headquarters. This role is responsible for driving design wins, managing complex customer programs, and ensuring the successful adoption, qualification, and lifecycle management of DRAM products.Key Responsibilities:Serve as the primary senior technical interface for key customers, providing expert guidance on DRAM products, system integration, and issue resolutionIdentify customers' current and future technical and product requirements and drive design wins through product evaluation, sampling, and qualificationLead new product introductions (NPI), including qualification planning, sample planning, and coordination with customers, contract manufacturers, and HQ teamsOwn customer product lifecycle management, including product roadmap communication, PCN/EOL management, and technical documentation supportManage customer product quality, acting as the escalation point for RMA, failure analysis, and corrective action activities in collaboration with HQ QA teamsBuild and maintain strong customer relationships through regular technical and program reviews, ensuring high levels of customer satisfactionCollaborate cross-functionally with HQ R&D, Product Planning, Quality, Sales, and Operations teams to align customer needs with product and technology strategiesQualifications:Bachelor's degree in Electrical Engineering, Computer Engineering, or a related technical field10–15 years of experience in Field Application Engineering, customer technical support, or semiconductor/memory-related rolesStrong working knowledge of DRAM products, memory architecture, and DRAM operation principlesProven experience managing complex customer qualifications, system-level debugging, and technical issue resolutionExcellent analytical, problem-solving, and decision-making skillsStrong communication skills with the ability to explain complex technical concepts to customers and internal stakeholdersPreferred Qualifications:Master's degree in a relevant technical fieldExtensive experience in the semiconductor industry, preferably DRAM or memory productsHands-on experience with DRAM quality management, reliability, and failure analysis processesExperience leading major customer accounts or strategic programsStrong presentation and documentation skillsFluent bilingual communication in English and Korean, with experience working in global, customer-facing environmentsRequirement:Authorized to work in the USBenefits:Top Tier health insurance at no employee costPaid day offs: PTO + Company Holidays + Happy FridaysPaid Parental Leave Program401k MatchingEducational reimbursement up to $10,000 per yearDonation Matching and volunteering opportunitiesCorporate discount programsFree Breakfast/Lunch/Dinner provided to employeesEqual Employment Opportunity:SKHYA is an Equal Employment Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees and prohibit discrimination and harassment of any type without regard to race, sex, pregnancy, sexual orientation, religion, age, gender identity, national origin, color, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws.Compensation:Our compensation reflects the cost of labor across several U.S.
geographic markets, and we pay differently based on those defined markets. Pay within the provided range varies by work location and may also depend on job-related skills and experience. Your Recruiter can share more about the specific salary range for the job location during the hiring process.Pay Range$140,000 - $180,000 USD