Staff AssociateNorthStar Memorial Group is seeking a staff associate at Sunset Memorial Chapel in North Olmsted, Ohio. Our staff associates assume the crucial role of ensuring seamless operations throughout visitations and services. We serve as the cornerstone of our client family support structure, acting as the glue that holds everything together.
We are problem solvers and peace-of-mind-providers. We uphold our commitment to care in every interaction.ResponsibilitiesCollaborate with funeral directors with events held on-site, including services and visitationsEstablish and maintain professionalism and compassion with familiesAlways maintain reverence and respect for the deceasedAssist in preparing the memorial area for the family before the services startEnsure that flowers and other memorabilia are returned to the family after servicesAnswer customer inquiries professionallyQualifications1 year of experience in customer service preferredExperience handling difficult situationsFuneral professional experience preferredWe are an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, national origin, disability or veteran status.