STAFF ASSISTANT - 60020654

Staff Assistant - This is work providing high-level administrative support to Economic Self-Sufficiency Program Administrator by conducting research, preparing reports, handling information requests, assisting with program management, assisting constituents, and performing administrative and clerical functions such as preparing correspondence, receiving visitors, arranging conference calls, and scheduling meetings. Incumbents may also train and supervise lower-level clerical staff.Minimum Requirements: Two years of secretarial or clerical work experience. Vocational/technical training in secretarial science or office/business studies can substitute at the rate of 720 classroom hours for each year of the required work experience. A high school diploma or its equivalent can substitute for one year of the required work experience.Desired Knowledge, Skills, and Abilities: Knowledge of office procedures and practices.

Knowledge of the methods of data collection; Knowledge of basic arithmetic; Ability to understand and apply applicable rules, regulations, policies, and procedures; Ability to plan, organize and coordinate work assignments; Ability to deal with the public tactfully and courteously; Ability to communicate effectively; Ability to utilize problem-solving techniques; Ability to establish and maintain effective working relationships with others and; Ability to work independently.Examples of Job Characteristics: Performing Administrative Activities Approving requests, handling paperwork, and performing day-to-day administrative tasks. Communicating With Other Workers Providing information to supervisors, fellow workers, and subordinates. This information can be exchanged face-to-face, in writing, or via telephone/electronic transfer. Analyzing Data or Information Identifying underlying principles, reasons, or facts by breaking down information or data into separate parts.

Getting Information Needed to Do the Job Observing, receiving, and otherwise obtaining information from all relevant sources. Processing Information Compiling, coding, categorizing, calculating, tabulating, auditing, verifying, or processing information or data. Monitoring and Controlling Resources Monitoring and controlling resources and overseeing the spending of money. Coordinating Work and Activities of Others Coordinating members of a workgroup to accomplish tasks.

Interpreting Meaning of Information to Others Translating or explaining what information means and how it can be understood or used to support responses or feedback to others. Making Decisions and Solving Problems Combining, evaluating, and reasoning with information and data to make decisions and solve problems. These processes involve making decisions about the relative importance of information and choosing the best solution. Establishing and Maintaining Relationships Developing constructive and cooperative working relationships with others.Location: Jacksonville, FL, US