To support a growing team, the part-time Staff Application Support Technician will provide expert-level Salesforce support, manage Jira and ServiceNow for issue tracking, and collaborate with development teams, primarily working remotely with occasional on-site meetings. Key Responsibilities: Provide advanced support for Salesforce applications, including troubleshooting and configuration Utilize Jira and ServiceNow to manage workflows and resolve application-related incidents Develop and maintain documentation of application support processes and workflows Required Qualifications: Proven experience supporting Salesforce with a deep understanding of its functionality Proficiency in Jira for issue tracking and workflow management Hands-on experience with ServiceNow for ticketing and incident management Strong ability to create clear and detailed process documentation Collaborative mindset for working with cross-functional teams to resolve issues
Staff Application Support Technician in workfromhome at Unknown Company
This position is listed as part time and able to be worked remotely.