SRE Operation Lead

• Strong programming background in Java/Spring Boot and/or .NET
• REST APIs and Microservices
• SQL and database troubleshooting
• Git/source control
• Application and production debugging
• Monitoring/observability tools
• Automation and self-healing implementation
• Strong RCA/problem-solving capability

Must Have Technical/Functional Skills

• Strong Python and/or Shell scripting
• Strong programming background in Java/Spring Boot and/or .NET
• REST APIs and Microservices
• SQL and database troubleshooting
• Git/source control
• CI/CD pipelines
• Application and production debugging
• Log analysis
• Monitoring/observability tools
• Linux/Unix
• Automation and self-healing implementation
• Strong RCA/problem-solving capability

Good to Have

• New Relic
• Splunk/Scalyr
• Docker/Kubernetes
• Azure or AWS
• Jenkins/Azure DevOps
• ServiceNow
• API Gateway/API Connect
• Messaging technologies such as Kafka/RabbitMQ/Service Bus

Roles & Responsibilities

Production Troubleshooting & RCA

• Troubleshoot production issues across UI, APIs, microservices, application, database and infrastructure layers.
• Analyze logs, application errors, API failures, latency and service dependencies.
• Perform code-level debugging to identify root causes rather than limiting investigation to monitoring/log analysis.
• Develop permanent engineering fixes for recurring production problems.
• Reduce MTTR through automation and faster root-cause identification.
• Client’s current SRE direction specifically emphasizes improved RCA, impact analysis, anomaly detection and faster incident resolution

Automation & Self-Healing

• Rapidly develop Python/Shell/PowerShell or application-level automation scripts for repetitive SRE activities.
• Build self-healing and auto-remediation solutions for known production failure scenarios.
• Automate recurring operational runbooks and SOPs.
• Develop automated health checks and post-deployment validation.
• Identify repetitive manual activities and convert them into zero/minimal-touch automation.
• Integrate monitoring alerts with automated remediation where applicable.
• This directly aligns with client’s documented SRE focus on self-healing systems, auto-remediation scripts, workflow automation, automated platform health checks and automation of recurring SOPs

Microservices & Full-Stack Engineering

• Strong ability to understand microservices architecture and service-to-service interactions.
• Debug REST APIs and distributed application flows.
• Ability to navigate unfamiliar codebases and quickly understand application behavior.
• Troubleshoot issues across frontend, backend, middleware and data layers.
• Understand containerized applications and distributed systems.
• Make application/code/configuration fixes when required instead of depending entirely on development teams.

TCS Employee Benefits Summary

• Discretionary Annual Incentive.
• Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
• Family Support: Maternal & Parental Leaves.
• Insurance Options: Aut& Home Insurance, Identity Theft Protection.
• Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.
• Time Off: Vacation, Time Off, Sick Leave & Holidays.
• Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.

Salary Range-$100,000-$120,000 a year