Sr. UX Designer / ResearcherPosition: Sr. UX Designer / ResearcherLocation: RemoteRate: Negotiable based on experienceDuration: 6+ MonthsPosition Description:The Senior UX Designer/Researcher (Hybrid) is responsible for working with other designers, researchers, product managers, and developers to deliver great user-centered digital experiences to our customers.
The Senior UX Designer/Researcher will contribute to, drive, and deliver on the strategy and execution of the user experience within our Digital Sales, Online Banking, and Mobile Banking experiences owned by the Digital Team.The Senior UX Designer/Researcher will work from early-stage design (workshops, interviews, wireframing, design strategy) to later stage design (high fidelity visual design, design to development handoffs, UAT, etc.) The Senior UX Designer/Researcher will conduct behavioral (usability testing, usability benchmarking, click testing, etc.) and attitudinal (voice of the customer & survey analysis, design surveys, etc.) research to help us better understand our customers. The Senior UX Designer/Researcher will also conduct other types as research such as secondary market research, competitive analysis, heuristic evaluations, etc.There will be a large focus for this position to review our existing digital experiences (expert reviews) in order to recommend, define, & deliver iterative improvements.Responsibilities:Iterate on Digital Sales, and Online & Mobile Banking designs through user-centered and data-driven feedback and findingsFacilitate and conduct various forms of research (voice of the customer analysis, card sorting, tree testing, surveys, user analytics, usability testing, market research, etc.