Sr Technical Project Manager – Infrastructure PlatformLocation: Plano, Texas (Hybrid) Duration: Contract PositionNote:- we'd need someone serving at Trusted Advisor capacity with deeper AWS knowledge on services, security postures and network specific services such as WAF, CDN, DNS, etc.Role OverviewWe are seeking a highly skilled Senior Technical Project Manager to lead and coordinate a team of infrastructure platform project managers. This role demands strong technical acumen, exceptional cross-team collaboration skills, and deep experience with JIRA to drive delivery excellence across complex, multi-stream infrastructure initiatives.You will be responsible for ensuring projects are delivered on time, within scope, and aligned to business priorities, while maintaining a high level of transparency, risk management, and stakeholder engagement.Key Responsibilities Leadership & Delivery ManagementLead, mentor, and support infrastructure platform project managers, ensuring consistent delivery practices and quality standards.Drive delivery excellence across multiple concurrent projects with interdependencies.Act as escalation point and trusted advisor to app dev teams for issues, project risks, blockers, and cross-team conflicts.Technical & Process OversightUnderstand and guide discussions on infrastructure technologies (primarily AWS cloud including networking, compute, storage, monitoring, automation, and security).Collaborate with architecture, Information security, engineering, and operations teams including support groups to ensure solutions meet performance, security, and compliance requirements.Champion and implement best practices in agile, and DevOps-aligned delivery.JIRA & Delivery ToolingOwn and optimize JIRA workflows, dashboards, reporting, and automation for tracking project progress, dependencies, and risks.Provide actionable delivery insights to leadership using JIRA data and metrics.Train and guide team members in effective JIRA usage for project management.Cross-Team Collaboration & Stakeholder EngagementPartner with engineering, product, operations, and business stakeholders to align priorities and resolve delivery challenges.Facilitate clear, timely communication across teams to ensure alignment on objectives, timelines, and deliverables.Drive coordination between global teams and time zones for seamless execution.Qualifications & Experience Required :10+ years of IT service delivery, program management, or infrastructure project management experience, with at least 3 years in a senior leadership role.Strong technical understanding of infrastructure platforms (AWS, networking, storage, monitoring, automation).Expert-level JIRA skills — including workflow customization, automation rules, advanced queries (JQL), and dashboard/report creation.Proven track record of managing large, complex, multi-team technical projects.Exceptional communication, facilitation, and conflict resolution skills.Experience working in fast-paced, matrixed, and global organizations.Prior experience in platform engineering or infrastructure operations would be desirable.Success in this Role Will Look LikeSeamless cross-team delivery coordination with minimal escalations.Consistent, transparent project tracking and reporting through JIRA.High team morale with project managers feeling supported and empowered.Strong partnerships between platform, engineering, product, and business stakeholders.Delivery outcomes that meet or exceed timelines, quality, and business expectations.Driving strategy-focused initiatives to elevate the client experience, ensuring solutions and processes align with client needs and expectations.
Sr Technical Project Manager – Infrastructure Platform in plano at Unknown Company
This position is listed as contract and hybrid.