Moogsoft Enterprise System ManagerManage the Moogsoft Enterprise System. Use communication and process skills to understand monitoring alerts/tools to ingest into Event Correlation tool. Maintain Moogsoft tool performance in accordance with performance testing baseline. Design/implement new system interfaces as the MOOG deployment matures and grows.
Work/remediate Moogsoft incident tickets and other Moogsoft operational issues. Applying, testing and implementing software product upgrades and patches. Ensure data feeds into Moogsoft are functioning as designed. Provide operational support of team dashboards and reporting.
Configure clustering algorithms. Add integrations, event enrichment improvement. Troubleshoot, maintain and upgrades/patches on the platform. Schedule maintenance downtime.
Train team members on the Moogsoft Enterprise System. Work cross-organization to perform daily duties.