Sr. Solutions Consultant

At PayNearMe, we’re on a mission to make paying and getting paid as simple as possible. We build innovative technology that transforms the way businesses and their customers experience payments. Our industry‑leading platform, PayXM™, is designed to manage the entire payment experience from start to finish.

We’re in growth mode and looking to add a dynamic Sr. Solutions Consultant to our PayNearMe team. This position will report to the Manager, Sales Engineering. You will have significant interaction with the Sales, Product and Onboarding teams.

Responsibilities

• Lead sales engagements with Account Executives and Account Management to qualify new sales opportunities.
• Serve as the sales team subject matter expert on PayNearMe’s technology platform, payments solutions, Agentic IVA capabilities, and services model in both internal and customer‑facing engagements.
• Partner with Account Executives to position, demonstrate, and sell PayNearMe’s Agentic IVA solution and future agentic AI modules as they are introduced to market.
• Develop and conduct compelling demonstrations of PayNearMe’s payments platform, Agentic IVA, and related AI‑powered solutions for prospective customers.
• Propose, scope, and architect solutions that transform the payment and customer engagement experience.
• Collaborate with Product and Marketing teams to translate product functionality and innovation into compelling business value propositions.
• Solicit and document client feedback and evaluate market data to help shape sales strategies, product direction, and AI solution adoption.
• Provide feedback on market insights, competitive trends, and emerging opportunities in payments, customer engagement, and agentic AI technologies.
• Achieve sales goals and quotas on a quarterly and annual basis.
• Work with the sales team to establish relationships with customer contacts in technical, operational, product, and business leadership roles, building credibility with all decision makers.
• Work closely with the onboarding team to initiate new implementations and ensure all relevant solution designs are documented and complete.
• Assist the sales team with responding to technical RFP, RFI, and security questionnaire requirements.
• Work with the sales team to document product gaps identified during the sales process and communicate those gaps to Product and Engineering prior to contract signature.
• Act as a trusted advisor to customers throughout the evaluation process, helping them understand how PayNearMe’s payments and AI solutions can drive measurable business outcomes.

Qualifications

• 5+ years of successful Solutions Consulting, Sales Engineering, Solution Architecture, or related pre‑sales experience.
• 5+ years of experience in payment processing, fintech, business process outsourcing, customer engagement technology, AI solutions, or related technology industries.
• Demonstrated experience supporting the sale, implementation, or deployment of Agentic IVA (Intelligent Virtual Assistant) solutions and conversational AI technologies.
• Strong understanding of agentic AI concepts, customer engagement automation, conversational AI platforms, and their business applications.
• Demonstrated success in meeting quota and supporting revenue attainment goals.
• Excellent communication, presentation, and storytelling skills, with the ability to articulate complex technical concepts to both technical and executive audiences.
• Strong organizational, project management, and follow‑up skills.
• Strong work ethic, self‑motivated and driven, with the ability to manage multiple priorities in a fast‑paced environment.
• Ability to work collaboratively across Sales, Product, Engineering, Marketing, and Customer Success teams.
• High emotional intelligence and the ability to quickly build trusted relationships with customers and internal stakeholders.
• Bachelor’s degree or equivalent experience.

Required Travel

20% Anticipated

Annual Salary Range

$150,000 - $170,000 USD

Why Join Us?

• Competitive salary and benefits with growth‑company options grant
• Fast‑paced and professional work culture
• Stock options with standard startup vesting - 1 year cliff; 4 years total
• $50 monthly communication expense stipend to go towards your phone/internet bill
• $250 stipend to enhance your WFH setup
• Reimbursement for peripheral equipment: monitor (up to $400), keyboard and mouse (up to $200)
• Premium medical benefits including vision and dental (100% coverage for employees)
• Company‑sponsored life and disability insurance
• Paid parental bonding leave
• Paid sick leave, jury duty, bereavement
• 401k plan
• Flexible Time Off (our team members typically take off ~3-4 weeks per year)

PayNearMe is an equal opportunity employer. We are diligently and thoughtfully working towards cultivating a diverse workforce which in turn, enhances our products and services for the communities we serve. Applicants who represent all backgrounds are strongly encouraged to apply.