Job TitleThe Expertise You HaveA minimum of 8 years of related experience in Financial Services with proven understanding of investment instruments and financial marketsExtensive experience with developing SQL queries, Postman collection to research data and API request/responseAble to research and triage Java API code, Spring Batch, SQL, control-m applications in AWS environmentGood understanding of AWS components and experience supporting/triaging applications on AWSGood experience with software patches, upgrades, rehydration, code deploymentsStrong working experience as an analyst researching and handling incidents in a 24/7 production environment, this includes Major Incident ManagementAbility to facilitate high severity incident technical bridge callsSolid ability to define ambiguous situations by analyzing data, asking probing questions, and applying extensive technology knowledge to optimize resultsCapability to partner with Business Partners (SRE/Architecture/development teams) on stability opportunities based upon reporting/trending findings as well as operational readinessSolid knowledge of development and process improvement methodologies with training and experienceExperience with Cloud, Network, Infrastructure, Database, Middle-Tier, Access Management (Single Sign-on), Enterprise Monitoring and Microsoft productsWorking experience with applications in a production support environment using technologies such as, SOA, Java etc.The Skills You BringHas mastered the ability to dissect incidents, triage and solve complex issuesCan bring multiple resources together to achieve a common goal of mitigating impactGood technical background with the ability to discuss architecture, hardware, and software conceptsAbility to influence other technical teams on the incident calls and articulate steps to solve an issueAbility to analyze different components of the infrastructure and application environments during Incident triage callsStrategic problem solver that can address the incident from a different point of viewMust have full understanding of the ITIL practices to support the day-to-day operations and Agile Project Management, as well as CI/CD pipelines and the technologies that support themExperience and confidence working with all levels of management; excellent written and verbal skills with ability to connect with senior management quickly and concisely on technical issues in non-technical termsSelf-motivated and collaborative in your approach