Sr. Software EngineerDuration: Long term, 6 months to start with extensions - possible CTH Location: 4 Days Onsite (Mon-Thur) Rocklin, CA (open to candidates who can relocation upon day 1 of project) Pay Rate: $60 an hour C2CDuties/Day to Day Overview:Operational supportPrioritize stories and projectsCMDB and ITOM of discovery and service mappingAutomation – workflow editor and designerPrimarily Service Now but also handle Slack and MIR3Currently running AI help through SNOW – but there is more data that they want to start exploringITMS modules, change managementIntegration? – future yes, with JIRA, more of a roadmap itemMaintaining for now – Use Morpheus for build automation and integrationResponsible for turning product requirements into designsDeveloping implementation plansDeveloping integrations and automated initiatives for both On-cloud and On-premise platforms.Responsible for the development of the service management framework, workflows, event management workflows, and business application workflows as well as integrations and tools capabilities.You will be at the forefront of IT Operations transformation, delivering cost savings, productivity gains, and user experience improvements.We are looking for a talented, driven, energetic individual to help accelerate our efforts, deepen team skills and be an integral part of our solutions-centric culture.Top Requirements (Must haves):2+ years working in the ITSM or IT services/consulting industry preferred2+ years coding Service Now features or similar platforms preferredExperience with ITIL Foundation level and other frameworks such as COBIT, IT4IT beneficialExperience with Web Services, API's, Database-level integrations/ETLExperience with Web Technologies (XML, HTML, JavaScript, Web Services, etc.) and working a SaaS environmentExperience in driving design and strategy around toolsKnowledge of technical components such as LDAP, VPN, SSL, and other technologiesMust be fluent in English, both written and spokenDegree or equivalent, preferably in Information Technology and proven experience in technical development rolesServiceNow DevelopmentFamiliar with CMDBStrong in IMDBITOM nice to haveNot just off the shelf knowledge, need manipulation, thought leadership, etc.
actual applied knowledge, need to modify configurations, set table structures within SNOW