Senior Software Developer/Senior GIS Support SpecialistWe are seeking a Senior Software Developer/Senior GIS Support Specialist to provide development and Tier 1-3 technical support for a large-scale Enterprise GIS environment. This role is hands-on and best suited for a senior professional with deep experience supporting, administering, and enhancing ArcGIS and ArcFM-based systems in enterprise and utility environments. You will work closely with the internal technical teams and client SMEs to maintain system stability, deploy enhancements, and resolve complex issues across mission-critical GIS applications.Engagement Type: Contract | HybridLocation: Brooklyn, NYInterview Process: VideoSchedule: Flexible support hours between 9:00 AM – 9:00 PM EST, with rotational weekend supportImportant NotesLocal NYC metro candidates onlyUtilities industry experience is a strong plusCandidates must meet all required technical skillsNo third-party recruiters or agenciesKey Responsibilities:Provide Tier 1, Tier 2, and Tier 3 support for ArcGISFM-based Enterprise GIS applicationsDevelop and implement minor enhancements using: Python, AngularJS, ArcGIS JavaScript API, ASP.NET (C#)Support Landbase GIS applications, including new development and troubleshootingDeploy and administer ArcGIS Enterprise (Portal and Server)Administer ArcGIS Server sites, user roles, and privilegesPublish GIS services and manage access controlsPerform system monitoring and performance tuningCoordinate with server, security, database (DBA), and infrastructure teamsProvide ticket status updates to client SMEsTroubleshoot and resolve issues reported by enterprise GIS end usersDocument best practices and share lessons learned with the broader teamThis is an hourly position with opportunity for overtime.All Candidates Must be Authorized to Legally Work in the US Without SponsorshipMandatory Qualifications: (Please read carefully.
They MUST be shown on your resume)5-10 years of experience administering, supporting, and developing ArcGIS applications5-10 years of experience administering and supporting ArcFM applicationsStrong development experience with: Python, AngularJS, ArcGIS JavaScript API, .NET (C#)Proven experience deploying and administering ArcGIS Enterprise (Portal & Server)Experience with system monitoring, performance tuning, and service publishingStrong ability to collaborate across technical teams (server, security, DBA, etc.)Ability to understand requirements and independently support enterprise applicationsStrong troubleshooting, analytical, and communication skillsAdditional/Preferred SkillsUtility industry experience (electric, gas, or energy environments)Windows Server administration experienceFME Suite experience supporting regulated or enterprise-scale environmentsTechnical Skills (MUST HAVE):ArcGIS Desktop/AcrMapESRI ArcMapArcGIS Server (Administrator)ArcGIS Server & PortalArcFMEnterprise GIS and database project administration and testingGIS software maintenance (ArcGIS, ArcSDE)Application administration and troubleshootingNice to Have:Tier 1, 2, 3 support experienceSecond-level customer supportSolutions architecture experienceElectric, Gas, or Energy Utilities backgroundAbility to work independently with minimal oversightWhy This Role:Long-term contract with stabilityWork on enterprise GIS platforms supporting critical utility operationsHigh-impact, hands-on technical roleCollaborative environment with experienced technical teams