Location: 5 on-site days a week in Sunnyvale, CA Headquarters.
Responsibilities
- Monitor system performance, application health, and infrastructure metrics using monitoring and logging services, and implement proactive measures to optimize performance and availability
- Oncall duty for production uptime and support for customer escalations
- Release upgrades and maintenance activities including hotfixes and infrastructure updates
- Lead incident response and resolution efforts, conducting root cause analysis, implementing corrective actions, and documenting post‑incident reviews
- Implement security best practices and controls in the cloud environments to protect data, applications, and infrastructure, and ensure compliance with regulatory requirements
- Drive continuous improvement initiatives to enhance reliability, scalability, and efficiency of infrastructure and services, leveraging automation and emerging technologies
Qualifications
- Bachelor’s degree in computer science, Engineering, or related field; or equivalent work experience
- 5+ years of experience working as a Site Reliability Engineer (SRE) or similar role, with a focus on AWS and/or Azure cloud platform
- Hands‑on experience in designing, deploying, and managing AWS and/or Azure infrastructure, including compute, storage, networking, and security services
- Proficiency in scripting and programming languages such as PowerShell, Python, or Go for automation and infrastructure management tasks
- Strong understanding of CI/CD principles and experience with tools such as Azure DevOps, Jenkins, or GitLab CI/CD
- Experience with containerization technologies (e.g., Docker, Kubernetes) and microservices architecture in AWS and Azure environments is a plus
- Excellent analytical, problem‑solving, and communication skills, with the ability to collaborate effectively with cross‑functional teams
- AWS or Azure certifications such as AWS/Azure Solutions Architect, Azure DevOps Engineer, or Azure Security Engineer are preferred
For roles in San Francisco and Los Angeles: Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Illumio will consider for employment qualified applicants with arrest and conviction records.
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