Sr. ServiceNow Business Analyst

Servicenow ConsultantJob Family: SAAS/PAAS/Cloud ConsultingTravel Required: Up to 10%Clearance Required: Active Top Secret (TS)What You Will Do:Leading ServiceNow projects, including interacting with clients and users to identify and translate functional requirementsCollaborating with ServiceNow development teams to design, develop, implement, and administer ServiceNow applications.Translating complex business requirements into technical designs and solutions using ServiceNow.Supporting ServiceNow projects by interacting with stakeholders to capture current state processes and pain points, and design future state processes.Maintaining frequent engagement with users and stakeholders throughout all phases of the overall project and development efforts.Collaborating closely with technical teams in their efforts to develop, configure, and enhance ServiceNow applications.Staying current with ServiceNow products, features, and industry trends to drive innovation.Conducting technical assessments and providing recommendations for improving existing ServiceNow implementations.Building functional work products such as, but not limited to, process maps, design documents, and communications.Supporting functional product testing and training activities.Creating technical and functional documentation for ServiceNow solutions.What You Will Need:Must POSSESS and MAINTAIN a Federal or DoD "TOP SECRET" security clearance; candidates must obtain an approved adjudication of clearance before onboarding with Guidehouse.A Minimum of FIVE (5) years of ServiceNow or similar technology implementation experienceBachelor's degree: Computer Science, Information Technology, Business, or related field.Experience with Software Development Lifecycle methodologies, deliverables, and controlsKnowledge of ServiceNow Modules and capabilities such as GRC, SPM, and ITSM, as well as App Engine and Scoped AppsWell-rounded technology consulting experience desired, to include the ability to define requirements, lead client meetings, facilitate UAT, and conduct trainingExperience working in an Agile environmentWhat Would Be Nice To Have:Candidates with an Active "TOP SECRET" or higher-level clearance are preferredOne (1) or more ServiceNow certifications (e.g., CSA, CIS, CAD)Agile, SCRUM, or SAFe certificationsExcellent verbal and written communication skillsStrong analytical, problem-solving skillsAbility to work effectively in a team environmentStrong interpersonal skills with the ability to build and establish rapport with a diverse array of people at all levelsHeightened attention to detailKnowledge of the capabilities of other low-code and no-code technology platforms, such as Power Apps, Power Automate, SharePoint, UiPath, Databricks, Power BI, and TableauHands-on experience configuring ServiceNow solutionsGeneral understanding of financial management aspects (i.e., financial operations, financial innovation, internal control, risk management, etc.), particularly in a federal environmentWhat We Offer:Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.Medical, Rx, Dental & Vision InsurancePersonal and Family Sick Time & Company Paid HolidaysPosition may be eligible for a discretionary variable incentive bonusParental Leave and Adoption Assistance401(k) Retirement PlanBasic Life & Supplemental LifeHealth Savings Account, Dental/Vision & Dependent Care Flexible Spending AccountsShort-Term & Long-Term DisabilityStudent Loan PayDownTuition Reimbursement, Personal Development & Learning OpportunitiesSkills Development & CertificationsEmployee Referral ProgramCorporate Sponsored Events & Community OutreachEmergency Back-Up Childcare ProgramMobility StipendAbout Guidehouse:Guidehouse is an Equal Opportunity Employer–Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation.Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.