Sr. Salesforce Developer

Engagement Type

Contract

Key Responsibilities

• Application Support & Maintenance
  • Provide expert-level troubleshooting, root‑cause analysis, and resolution of platform issues across Salesforce core, Experience Cloud, integrations, and custom components.
  • Maintain platform stability by monitoring jobs, logs, APIs, errors, governor limits, and overall system performance.
  • Develop and maintain operational documentation, runbooks, SOPs, data dictionaries, workflow inventories, and system configurations.
  • Conduct proactive maintenance, including refactoring, technical debt reduction, performance tuning, and remediation of security findings.
• Development, Enhancements & Modernization
  • Architect, design, and implement new features using Apex, Lightning Web Components, Flows, permission models, and data structures.
  • Lead code reviews, enforce secure coding standards, and ensure high test coverage and adherence to best practices.
  • Own and manage multi‑environment release cycles (Dev, QA, UAT, Staging, Prod) using CI/CD pipelines and version control.
  • Translate complex business requirements into scalable, maintainable, and compliant technical solutions.
• Integration & Interoperability
  • Design, support, and optimize API-based integrations, including MuleSoft or similar middleware frameworks.
  • Ensure reliable and secure data exchange between Salesforce and external systems involved in reporting, surveillance, analytics, and operational workflows.
  • Monitor API health, throughput, rate limits, and error handling; implement resilience patterns such as retries, queueing, and payload optimization.
  • Maintain integration mapping documentation, interface specifications, and versioning strategies.
• Security, Compliance & Governance
  • Ensure all work adheres to cybersecurity, identity governance, and secure SDLC requirements.
  • Implement and maintain platform-level security controls including Field Audit Trail, Event Monitoring, Platform Encryption, MFA, least privilege access, and audits.
  • Support vulnerability remediation, conduct impact assessments, and participate in architectural reviews.
  • Maintain compliance in all aspects of environment management, data access, logging, encryption, and change control.
• Enterprise‑Scale Operations
  • Manage sandbox strategy, refresh cadence, and environment alignment across the development lifecycle.
  • Implement advanced monitoring, alerting, observability dashboards, and performance analytics.
  • Support platform continuity through backup/restore strategies, DR planning, and failover procedure validation.
  • Conduct periodic platform health reviews and provide recommendations for stability, scalability, and long‑term optimization.
• Training, Knowledge Transfer & Internal Capacity Building
  • Develop structured training programs for internal teams covering administration, configuration, development, and troubleshooting.
  • Create durable documentation including architecture diagrams, workflow maps, deployment guides, operational procedures, and technical standards.
  • Mentor internal staff to ensure sustainable long‑term support and enhance overall organizational Salesforce capability.
  • Facilitate post‑implementation ownership transition and ensure internal teams can independently manage ongoing enhancements.
• Licensing & Platform Strategy
  • Maintain expert-level understanding of Salesforce license structures, including core licenses, Experience Cloud, API usage entitlements, feature tiers, and cost impacts.
  • Map license assignments to required roles and propose adjustments to optimize cost and functionality.
  • Forecast license needs for user growth, newmodules, and future integrations.

Required/Desired Skills

• Professional experience in enterprise application development Required 11.0 Years
• Dedicated Salesforce experience Required 7.0 Years
• Deep expertise in Apex, Lightning Web Components, Flows, SOQL/SOSL, and advanced configuration. Required 5.0 Years
• Senior‑level experience supporting large, complex Salesforce environments with strict SLAs and high security requirements Required 5.0 Years
• Strong technical background in API design, integration patterns, middleware, and enterprise data exchange. Required 5.0 Years
• Knowledge of security hardening, identity governance, encryption strategies, and auditability in compliance‑driven environments. Required 3.0 Years
• Extensive experience with CI/CD pipelines, automated testing, environment promotion, and DevOps practices. Required 3.0 Years
• Ability to create architecture diagrams, technical design documents, process flows, and well structured operational documentation. Required 3.0 Years
• Strong proficiency with Salesforce license models and platform optimization strategies. Required 3.0 Years
• Excellent communication skills and demonstrated ability to train and mentor technical staff. Required 3.0 Years
• Advanced Salesforce certifications (Platform Developer II, Experience Cloud Consultant, Integration Architect, Identity & Access Management). Highly desired
• Background in public‑sector technology, regulated environments, or statewide system modernizations. Highly desired
• Experience with observability tools, error monitoring platforms, and secure cloud integration patterns. Highly desired
• Familiarity with SRE practices, resilience engineering, and performance benchmarking. Highly desired