Sr Sales Operations Manager

About the Company

Agiliti is a top manufacturer and service provider for medical and surgical equipment. We partner with clinicians to help them stay patient-ready. Our team provides a range of devices and support required to safely care for patients, and we make sure essential equipment is ready and available when it's needed—from the ER to the OR. We operate locally—24/7, nationwide—serving more than 10,000 customers who count on Agiliti to be ready for life‑saving patient care.

Base Pay Range

$106,000.00/yr - $125,000.00/yr

Additional Compensation Types

• Annual Bonus

Role Overview

We are seeking a Sales Operations Leader to drive CRM governance, sales process optimization, and data‑driven insights across multiple business units. This role partners with Sales Leadership and cross‑functional teams to harmonize processes, improve pipeline health, and ensure forecast accuracy—all while enabling agility in a complex, matrixed environment.

Key Responsibilities

• Define and maintain sales processes aligned to Challenger methodology and multi‑stage CRM workflows.
• Own CRM architecture and governance, ensuring data integrity and standardization across business units.
• Drive automation, integrations, and tools that enable seamless collaboration between marketing, sales, and operations.
• Partner with Sales Leaders to improve pipeline hygiene, forecast accuracy, and actionable insights.
• Lead CRM support and education programs to enhance adoption and optimize utilization.
• Manage CRM‑related projects, prioritizing enterprise initiatives and continuous improvement.

Qualifications

• Bachelor’s degree in marketing, business administration, or equivalent experience.
• 8+ years in Sales Operations or Revenue Operations within matrixed organizations.
• Expertise in CRM platforms (SugarCRM preferred) and governance.
• Proven ability to design and enforce sales processes aligned to Challenger methodology.
• Strong analytical skills with experience in forecasting and pipeline modeling.
• Excellent stakeholder management and change leadership skills.
• Healthcare industry experience preferred.

Seniority Level

Mid‑Senior level

Employment Type

Full‑time

Job Function

Project Management

Industries

Medical Equipment Manufacturing

Benefits

• Medical insurance
• Vision insurance
• 401(k)
• Paid maternity leave

Referrals

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