Senior Property ManagerThe Senior Property Manager provides daily oversight of a residential portfolio, ensuring that all assigned building assets are maintained to the highest standards. This role combines strategic leadership, operational excellence, and hands-on management to safeguard the financial health and physical condition of the properties while fostering a high-quality living experience for shareholders.Portfolio OversightOversee daily operations and management of: 5 buildings & townhome cluster(s) ranging from 2,100 – 2,300 apartments.Property staff including Junior Property Manager, Building Supervisor, Assistant Building Supervisor, Administrative Assistant, Call Center Representatives, Building Porters, Utility Person (Ratio 1:250 apartments), and painters.Ensure the financial health and physical integrity of all properties within the assigned portfolio.Oversee maintenance, capital projects, and long-term planning to protect and enhance building assets.Maintain full regulatory adherence across all sites, including housing quality standards, safety codes, and legal guidelines.Conduct joint inspections with municipal agencies, including HUD (NSPIRE), FDNY, Department of Health, and Department of Buildings.Foster a collaborative and high-performing team culture through coaching, mentoring, and professional development.Partner with the Director of Property Management to develop and execute strategic asset management plans.Lead financial forecasting, budgeting, and long-term capital assessments to support organizational objectives.Work closely with Skilled Trades, Exterminations, Finance, Procurement, Compliance, and Grounds teams to ensure seamless day-to-day operations.Resolve escalated resident and property issues with professionalism, urgency, and a resident-centered approach.Monitor and report on property performance metrics, including budgets, operational efficiency, and resident satisfaction, ensuring alignment with organizational goals.Perform other duties and responsibilities as assigned.Educational RequirementsBachelor's degree in business administration, Real Estate, Property Management, or a related field required.Master's degree (MBA or related or relevant certifications (e.g., CPM, CCIM, NYS Real Estate Broker License), a plusProfessional certifications such as Certified Property Manager (CPM), Residential Management Professional (RMP), RAM Certification or equivalent are a plus.Work Experience and Minimum RequirementsMinimum of 5-7 years in property leadership overseeing cross-functional teams and large-scale operations.Minimum of 10 years' Property Management and Residential experience.Strong analytical and decision-making skills, with a history of effectively resolving complex property management, operational, and resident-related issues.Communication and Collaboration: Exceptional written and verbal communication skills, with a proven ability to collaborate with internal departments, external partners, and regulatory agencies.Proven track record of successfully negotiating contracts or leases, in a timely mannerProven track record of strategic planning for large-scale, multifunctional operationsWorking knowledge of NYC Building codes and regulations.TestingDrug screening, as permitted by, and consistent with, applicable law.Physical RequirementsPersons performing service in this position classification may routinely exert up to 20 pounds of force to lift, carry, push, pull, or otherwise move objects.This type of work will involve regular walking or standing for extended periods of time. It may involve stooping or bending.Handling and working with various materials and objects are important aspects of this job.Reasonable accommodation may be made to enable a person to perform the essential functions of the job.***Riverbay Corporation is an Equal Opportunity/Affirmative Action Employer.
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