Lead Enterprise Technology ProgramsDrive collaboration between business leaders and technology teams to align priorities and execute strategic technology projects. Be the go-to person for navigating complex project phases, transforming agile work into actionable waterfall deliverables that meet business goals. Lead the planning, governance, execution, and successful delivery of complex enterprise technology programs and large-scale business transformation initiatives across retail, digital, and corporate platforms.Establish and lead program governance frameworks, steering committees, executive reporting cadences, and cross-functional decision-making processes to ensure alignment, transparency, and successful delivery across strategic initiatives.Influence strategic decision making, partner with senior technology and business leaders to prioritize initiatives, evaluate tradeoffs, resolve organizational roadblocks, and align delivery strategies with enterprise objectives.Take charge of software releases, crafting workflows and schedules to ensure everything runs smoothly. From QA to production, you'll orchestrate deployments that deliver with precision and minimal downtime.Deliver insightful updates to technical teams and executive stakeholders, highlighting achievements and course corrections where needed. Ensure that project artifacts are created, and the work aligns with audit and security requirements. Monitor work items and ensure the right people do the right tasks, driving the team toward successful project completion.Bridge the gap between technical project tracking and business-level reporting, presenting meaningful insights and ensuring stakeholders stay informed at every stage. Own program financials including multi-million-dollar budget planning, forecasting, resource capacity management, vendor spend oversight, and ongoing cost optimization. Track project health, ensuring you always have a pulse on key metrics.Lead through change, drive organizational readiness, change management, and adoption strategies for enterprise technology initiatives, ensuring successful implementation and measurable business impact. Manage end-to-end project lifecycles with a focus on financial accountability, including budget planning, tracking actuals versus forecast, cost optimization, and rigorous schedule management to prevent scope creep. Manage complex dependencies, coordinate interdependencies across multiple technology teams, vendors, and business units while proactively mitigating enterprise risks, escalations, and delivery challenges.8+ years of progressive experience leading complex enterprise technology projects and large-scale cross-functional initiatives, preferably within retail, omnichannel commerce, or consumer-facing organizations. Bachelor's degree in management information systems, Business Administration, Communications or another technical or business technology field is required.
Experience with enterprise PPM and financial planning tools strongly preferred. Prior experience managing programs exceeding $1M+ budgets preferred Proven experience leading enterprise-scale programs with multiple concurrent workstreams, cross-functional stakeholders, and distributed technology teams. Demonstrated ability to influence executive leadership and communicate effectively with both technical and non-technical audiences, including VP and C-level stakeholders.
Experience driving strategic business transformation initiatives with measurable operational or customer impact.
Experience establishing delivery frameworks, operational processes, KPIs, and reporting standards across large programs. Comfortable working in a hybrid working arrangement - in office 3 days a week. Leadership of cross functional teams across IT, product, and business operations. Manage vendor relationships, contracts, and service delivery for project workstreams. Drive risk, issue, and change management to ensure project success. Extremely organized and self-motivated, detail oriented and strong work ethic Thrive in a fast-paced, deadline driven environment Strong relationship building skills with the ability to work with all levels Experience with Microsoft Office, Jira, Confluence, Planisware, AI Tools If you see yourself in this role, but fall short in any areas above, apply anyway! We love to invest in our team members!