Integration ArchitectLead the design, implementation, and optimization of integrations across marketing platforms including CDP, CRM, PAM, DAM, email, SMS, and customer engagement systems. Provide ongoing operational support, administration, and enhancement for PAM and DAM platforms, ensuring platform reliability, scalability, and alignment with business objectives. Collaborate with Marketing, Ecommerce, Analytics, and Data Engineering teams to translate business requirements into scalable technical solutions. Architect, support, and maintain API-driven integrations using RESTful services, webhooks, event-based architectures, and middleware solutions across PAM, DAM, and customer engagement platforms. Support ingestion, transformation, publishing, archival, and distribution workflows for digital assets. Build and maintain automated asset synchronization between DAM/PAM and downstream systems (CMS, ecommerce, email, CDP, PIM, creative tools). Monitor platform performance, storage utilization, API health, ingestion failures, and synchronization jobs. Optimize asset discoverability, metadata enrichment, and search functionality. Build and support real-time and batch data pipelines that synchronize customer profiles, transactional events, consent data, and catalog information across enterprise systems. Implement and maintain data mapping, transformation logic, schema validation, and identity resolution processes. Monitor, troubleshoot, and resolve integration failures, data sync issues, and messaging delivery problems using platform diagnostics and observability tools. Establish operational best practices including monitoring, alerting, documentation, runbooks, and support procedures. Partner with cross-functional teams to ensure platform scalability, reliability, performance, and compliance. Drive continuous improvement initiatives to optimize API performance, audience synchronization strategies, and data processing efficiency. Ensure compliance with privacy and data governance standards including GDPR, CCPA, CAN-SPAM, and consent management policies. Support CI/CD and configuration-as-code practices using Git and modern deployment workflows. Mentor junior engineers and contribute to technical standards, architectural decisions, and engineering best practices. Bachelor's degree in Computer Science, Information Systems, Engineering, or a related technical field. 8-10+ years of experience integrating and supporting enterprise applications and marketing technology platforms. Strong experience designing and managing API-based integrations including REST APIs, webhooks, and event-driven architectures.
Experience building and maintaining data pipelines and integrations for omnichannel marketing platforms.
Experience supporting and integrating enterprise PAM and DAM platforms along with marketing technologies such as Salesforce Marketing Cloud, Adobe Experience Platform, Braze, Iterable, Twilio, Segment, or similar technologies. Understanding of email and SMS deliverability, customer consent management, and marketing compliance requirements.
Experience with CI/CD pipelines, Git version control, automation frameworks, and infrastructure/configuration-as-code practices. Excellent communication and stakeholder management skills with the ability to collaborate across technical and business teams.
Experience working in retail, ecommerce, or multi-brand environments preferred. Prior experience leading projects, coordinating vendors, or mentoring engineering teams is highly preferred. If you see yourself in this role, but fall short in any areas above, apply anyway! We love to invest in our team members!