Sr. Manager of Billing and Collections

Under the general direction of the Chief Financial Officer, the Senior Manager – Billing & Collections will be a key member of the Finance & Accounting team. This position will focus on improving billing and collections processes, supporting innovative and alternative fee arrangements, and overseeing the Billing and Collections team.

The Senior Manager will work closely with firm leadership, attorneys, managers, and finance professionals to develop practical solutions to complex billing and collections matters.

Key Responsibilities

• Oversee firm-wide billing activities, including standard billing, alternative fee arrangements, LEDES/e-billing, unbilled time, and outstanding invoices.
• Lead and manage the Billing and Collections team.
• Partner with attorneys and billing professionals on client budgets and creative billing solutions.
• Drive consistency and standardization across billing and collections while accommodating client-specific requirements.
• Oversee firm-wide collections strategy and execution.
• Develop, forecast, maintain, and analyze billing and collections reports aligned with firm goals.
• Monitor industry trends and best practices related to billing, collections, and the overall revenue cycle.
• Review and manage client billing, collections, and timekeeper data requests.
• Train attorneys and staff on billing procedures, requirements, and process changes.
• Partner with Finance & Accounting leadership on department initiatives.
• Oversee billing and collections technology and identify opportunities to automate and improve processes.
• Assist with system upgrades and other technology-related initiatives.

Qualifications

• Bachelor’s degree in a related field required.
• Extensive experience in financial management, billing, and collections.
• Prior law firm experience required.
• Demonstrated leadership and team management experience.
• Strong analytical and financial reporting skills.
• Excellent written and verbal communication skills.
• Strong proficiency in Microsoft Excel, Word, PowerPoint, and Outlook.
• Exceptional organizational skills and attention to detail.
• Ability to work independently while collaborating effectively across teams.
• Ability to manage competing priorities and tight deadlines while maintaining strong relationships with attorneys, leadership, and colleagues.