Sr. Manager, Learning & Development

Position Summary:The Sr. Manager, Learning & Development leads the systems, programs, and partnerships thathelp LEO employees build skills, strengthen performance, and grow throughout their careers.Working with People & Process, Department Heads, supervisors, and program leads, this roledevelops LEO's learning roadmap, manages learning technology and required training,strengthens onboarding and leadership development, and establishes consistent competencyand career progression frameworks. This role equips internal experts and external partners todeliver practical learning grounded in LEO's business.Key ResponsibilitiesLearning Strategy & Systems Develop and maintain a phased learning and development roadmap and annual learningcalendar aligned with business priorities and employee needs. Lead LMS implementation, launch, and administration, including learning assignments,employee access, completion tracking, and reporting. Partner with People to coordinate required training, maintain completion records, andfollow up on outstanding requirements. Manage the approved learning budget and external vendors and use feedback and datato assess effectiveness and improve programs.Competencies & Career Development Establish a common competency framework and partner with Department Heads todefine role-specific skills, observable behaviors, and proficiency expectations at each joblevel. Connect competency expectations to learning resources, development goals, andpractical experiences. Develop cross-functional learning opportunities, including department immersions,shadowing, onsite learning, and stretch assignments in partnership with Systems &Development and department leadership. Create consistent tools for developmental feedback, checkpoints, and tracking skillprogression.Learning Programs & Leadership Development Design and deliver engaging companywide learning through workshops, presentations,digital resources, and experiential learning. Build structured development programs for new and experienced leaders aligned withLEO's People Leader Expectations. Equip supervisors and program leads with practical tools for coaching, feedback,accountability, and employee development. Help subject matter experts translate their knowledge into effective instruction andengage external experts when specialized support is needed.Onboarding & Knowledge Access Own the learning strategy for employees' first six months, partnering with People oncoordination and supervisors on role-specific development. Establish quarterly department sessions for new hires to build business knowledge andcross-functional understanding. Partner with Business Process Management and department experts to translateapproved SOPs into training and accessible resources. Support the intranet's learning structure and coordinate with content owners to keepresources current.Employees remain responsible for participation and follow-through. Supervisors and programleads own coaching and teaching the work. Department leadership owns technical expectations,performance management, and promotion decisions.Qualifications Significant experience in learning and development, talent development, organizationaldevelopment, HR, or a related field. Demonstrated ability to develop learning programs, competency frameworks, andpractical employee resources. Experience implementing or administering an LMS or comparable learning platform. Strong facilitation, communication, consulting, and project management skills. Ability to translate complex knowledge into clear instruction and use feedback and datato improve learning. Curiosity about LEO's business and willingness to travel periodically for onsite learningand employee development.Competencies Strategic Planning & Prioritization: Builds realistic plans and balances development needswith business priorities and available resources. Learning Design & Facilitation: Creates engaging learning with clear objectives andpractical application. Consulting & Judgment: Identifies underlying needs and determines when training oranother solution is appropriate. Collaboration & Influence: Builds partnerships, clarifies ownership, and gainscommitment across departments. Project Management & Accountability: Coordinates stakeholders, addresses barriers, andfollows through on milestones. Communication & Knowledge Translation: Makes complex information clear and relevantto different audiences. Learning Technology & Measurement: Uses systems and data to manage learning andassess its effectiveness. Business Acumen & Adaptability: Understands LEO's operating demands and adjustsdevelopment solutions as needs change.Physical Requirements and Work EnvironmentThe physical demands and work environment of this position vary depending on office, travel,and program assignments.This position is primarily office-based and may require extended periods of sitting and computerwork. Occasional onsite program responsibilities may involve standing or walking for extendedperiods, navigating large venues, working extended or irregular hours, and lifting or carryingitems weighing up to 25 pounds. Onsite conditions may include varying temperatures, noiselevels, crowds, and indoor or outdoor environments.The employee must be able to perform the essential functions of the position, with or withoutreasonable accommodation.Company SummaryLEO Events is an award-winning, people-first experiential agency and part of the HoffmannFamily of Companies. Since our formation in 2012, we've built a reputation for delivering boldideas, exceptional quality, and measurable value, shaping some of the industry's mostsuccessful experiences for the biggest brands in business.
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