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Sr. Manager, Customer Support — Remote SaaS Ops

Remote • Posted 4 days ago
Onsite Full Time Management & Operations

Jobgether is seeking a Manager, Customer Support to lead a growing support organization delivering mission-critical software solutions for U.S.-based customers. You will manage daily operations, coach a team, and build scalable processes to improve customer experiences, partnering with Customer Success, Product, and Engineering to drive outcomes.

The role combines hands-on leadership with people development, process optimization, and strategic execution, fostering ownership, accountability, and

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