Overview
This role leads the Restaurant Service (RS) and Transportation Backend DevOps team for the supply chain vertical business lines (VBL’s). The team delivers backend components for multiple mobile and web products that empower restaurant operators, drivers, and transportation managers.
- CFA Supply App – Android/IOS/iPad app that puts supply chain control in the hands of restaurant operators and supports customer service.
- RoutCFA App – Android app used by drivers and transportation managers; a critical tool that guides drivers through nightly deliveries and safety processes.
- Supply Hub – web‑based portal for master data configuration, communications to restaurants, onboarding, and transportation‑related processes.
The team works in an agile, continuous‑delivery environment and provides 24/7 on‑call support. The team leader must design for failure, address root causes, and reduce operational load as the system scales.
Company Overview
Chick‑fil‑A Supply and Bay Center Foods are food production and distribution networks that serve Chick‑fil‑A restaurants. The service network includes distribution centers, production units, and transportation fleets, with a flexible hybrid work model.
Responsibilities
- Own solution architecture decisions for the team’s product.
- Lead delivery and operations, balancing engineering contribution and leadership.
- Mentor, assess, and guide other staff engineers, teaching best practices and reviewing code.
- Interview, select, onboard, and oversee contract engineers.
- Assist with product design and delivery outside the team, mentoring other engineers.
- Guide partner‑led engineering workstreams and contribute to solution design and code reviews.
- Advocate adoption of Chick‑fil‑A software engineering standards.
- Identify and propose emerging technologies, methodologies, and approaches.
- Drive operational and engineering excellence for the DevOps team.
- Gain deep understanding of supply‑chain business processes to maximize impact.
Required Qualifications
- High School Diploma or equivalent.
- Experience designing complex software solutions.
- Expert‑level knowledge of design and programming in Python and/or Golang.
- Experience designing and implementing cloud‑based APIs.
- Experience with SQL and data modeling.
- Experience implementing application security, software design patterns, and the SDLC.
- Experience developing and deploying applications with Kubernetes and AWS Cloud infrastructure.
- Experience mentoring and leading a team.
- Excellent written and verbal communication skills.
- Strong analytical and problem‑solving skills.
- Proven ability to positively influence engineering culture and practices.
- 4+ years relevant work experience in a similar role.
Preferred Qualifications
- Bachelor’s Degree or equivalent combination of education, training, and experience.
- Experience with test‑driven development, continuous integration and deployment, Scrum, or comparable practices.
- Deep understanding of AWS technologies and cloud‑native architecture.
- Experience with multi‑region deployments and related trade‑offs.
- Deep knowledge and experience programming with Python and Go.
- Experience with Docker/Kubernetes and CNCF technologies.
- Experience with monitoring, alerting, and SRE concepts.
- Experience working with agile development methodology featuring sprints, points estimation, and daily stand‑ups.
- Experience in design, data collection, and data analysis.
- 7+ years relevant work experience.
Additional Information
- Required Years of Experience: 4
- Travel: 5%
- Required Level of Education: High School Diploma or GED
- Preferred Level of Education: Bachelor’s Degree
- Required Major/Concentration: Computer Science, Computer Engineering, or related technical field.
- Relocation Assistance Provided: No