Unknown Company

Sr IVR/Telephony Developer

okemos, mi • Posted 4 days ago
Hybrid Contract General

Telephony DeveloperOkemos, MI (Hybrid)12+ month ContractProject:Supporting a migration from an on-prem Telephony solution to Genesys Cloud – this migration needs to be done by July 2025This solution is for customer care – customers and providers are able to call in with questions about benefits, claims, and grievances, etc. The solution is proprietary and very highly customized to DDMIDay to Day:Support road mapping for the cloud migration & the future of the solution – ideally looking for someone who has experience with multiple cloud-based systems and can provide guidanceSupport the migration effortWriting and consuming new APIs – Java basedDesign and development of complex IVR systemsMust Haves:Cloud-based Telephony experience – ideally Genesys Cloud, open to othersIVR experiencePBX, VoIP knowledgeObject oriented programming experience – Java, should know how to write and call APIsWhat Will Win:Genesys Cloud

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