Sr. Import Export coordinator

Job Responsibilities

1. Ensure that all documents are complete and conform to corporate policies and Import / Export regulations.
2. Maintain constant communication with customers regarding issues impacting their shipments.
3. File ISF and Customs Clearance documents with Customs Brokers in a timely manner.
4. Track all shipments and communicate status updates to clients and vendors.
5. Review, generate, or process import-related documentation such as ISFs, BLs, Commercial Invoices, Arrival Notices, ATME’s, and entry summaries.
6. Create documents such as delivery orders, arrival notices, truck BLs, etc.
7. File AESs and make bookings with NVOCCs and Ocean Carriers.
8. Arrange bookings with freight forwarders for outbound air shipments.
9. Book truckers to meet customer’s requested delivery dates when possible.
10. Ensure cargo pick-up and delivery are on schedule.
11. Provide excellent customer service to customers and group affiliates.
12. Accurately enter data to generate billing invoices and packets.
13. Send billing packets to customers and overseas offices promptly.
14. Work with vendors to obtain and create quotations following management’s instructions.
15. Organize and store shipment records and billing packets appropriately.
16. Provide logistic support to other ATUS branch offices as necessary.
17. Create reports as requested by customers.
18. Investigate and resolve issues related to incoming/outgoing freight, such as Overages, Shortages, and Damages (OS&D), and process claims when necessary.
19. Participate in meetings as requested by management.
20. Perform other duties as instructed by the manager, including visiting customers/vendors and business trips if required.

Requirements

A motivated individual willing to learn and adapt to the dynamic demands of the logistics industry. Ability to multitask, set goals, and maintain strong organizational skills.