Sr. Talent SpecialistThe Sr. Talent Specialist supports the day-to-day operations of the talent team at the Chick-fil-A Supply Distribution Center (DC) in Lubbock, TX ensuring a workforce that can meet the demands of the DC.
The Sr. Talent Specialist will also contribute to the overall functioning of the reward and benefit system with stakeholders to facilitate daily human resources transactions, including tracking employee records, supporting the recruitment/interview process, managing the new hire onboarding process, contributing to the administration of the reward and benefit systems, and collaborating with the Talent Leader and the Chick-fil-A Supply leadership team to drive the talent strategy and culture within the DC. In this role, you will help drive continued innovation at an operation like no other in the food service industry.Chick-fil-A Supply, LLC, a wholly owned subsidiary of Chick-fil-A, Inc., is an innovative distribution service provider focused on understanding and meeting the unique needs of Chick-fil-A® restaurants.
Chick-fil-A Supply ensures restaurants have the food and products they need through a seamless delivery experience that extends the Chick-fil-A culture of care.ResponsibilitiesSupport the Regional Talent Leader in the execution of recruitment initiatives to effectively staff the Distribution Center operations, including tracking forecasted recruitment requirements, coordinating interview logistics (e.g., timing, location, interviewers, communications), and ensuring a smooth recruitment processOversee records management within the HR system for all staff in the facility, including compiling and analyzing data for key performance indicators and providing insights to the Regional Talent LeaderDrive employee engagement across all departments of the DC, including processing employee inquires and providing employee relations support in a timely manner and in a way that reflects the culture, and developing and executing initiatives to promote a culture that reflects Chick-fil-A Supply's values of care, safety and excellenceAdvise and support team leaders on various topics, including employment law and government regulations, performance management, team morale, and various policies (e.g., FMLA, ADA, workers' compensation, etc.)Oversee the payroll administration process for the DC and provide issue resolution to Staff and LeadersMaintain awareness of market-driven compensation trends in the industryPartner with Legal and the Regional Talent Leader to ensure legal compliance with all applicable federal and state requirementsCoordinate and facilitate training sessions and seminars, facilitating training when neededOther duties as may be assigned as needs ariseRequired Qualifications (Knowledge, Skills, & Abilities)Bachelor's Degree3 years of HR-related experience, including at least 1 year in a distribution or manufacturing environmentDemonstrated knowledge of general HR policies, procedures, and practicesAbility to build relationships and influence others across multiple operationsAbility to work a flexible schedule, including weekends, holidays, and rotating shiftsAbility to occasionally travel, including overnight tripsHave experience with investigations including, but not limited to, accidents and harassment allegationsHave experience recruiting and developing a strong, diverse teamHave some understanding of labor legislationBe able to lead through change managementProficient communicating in English (reading, writing, and speaking) to safely follow verbal instructions, complete documentation and paperwork, and accurately read and interpret company communications.Preferred Qualifications (Knowledge, Skills, & Abilities)Spanish speaking strongly preferred5+ years of HR generalist experience, including 3+ in a distribution or manufacturingWorking knowledge of logistics, warehousing, and IT systemsWorking knowledge of HRIS systemsWorking knowledge of payroll administrationWorking knowledge of innovations in supply chainWorking knowledge of safe work practices (OSHA, etc.) for all functions performed in a distribution facilityExcellent knowledge of employment law and other governmental requirements related to human resourcesDemonstrated business acumen of HR KPIs; using data to drive continuous improvementExcellent business communication and presentation skillsFood service distribution experienceRequired Years of Experience: 3Preferred Years of Experience: 5Travel Requirements: 30%Required Level of Education: Bachelor's DegreePreferred Level of Education: Bachelor's DegreeRequired Major/Concentration: N/APreferred Major/Concentration: N/ARelocation Assistance Provided: No