Sr Field Service Technician

Job Description

As a Sr. Field Service Technician here at Honeywell, you will play a critical role in delivering exceptional field service support for our Building Automation products and solutions. You will lead technical service activities, troubleshoot complex issues, and ensure customer satisfaction through expert service delivery.

You will report directly to our Field Service Manager, and you'll work out of our Augusta, ME location on an On-site work schedule.

In this role, you will impact the operational efficiency and reliability of our building automation systems, directly contributing to the safety, energy efficiency, and productivity of our customers' facilities.

Responsibilities

KEY RESPONSIBILITIES

• Lead and perform field service activities including installation, maintenance, and repair of building automation systems.
• Troubleshoot and resolve complex technical issues to ensure system reliability and customer satisfaction.
• Provide technical guidance and mentorship to junior field service technicians.
• Collaborate with cross-functional teams to support continuous improvement initiatives.
• Maintain accurate service records and ensure compliance with company policies and safety regulations.

Qualifications

YOU MUST HAVE

• 2+ years of experience working as a Field Service Technician supporting, installing, commissioning, and maintaining Building Automation Systems (BAS) in commercial, industrial, or institutional facilities.
• 2+ years of hands-on experience with building control systems, including HVAC controls, sensors, switches, actuators, DDC controllers, and energy management technologies.
• 2+ years of proven troubleshooting experience diagnosing and resolving complex building automation, controls, networking, and system integration issues while meeting service-level and operational performance expectations.
• 2+ years of experience using industry-standard diagnostic tools, software applications, programming platforms, and commissioning tools related to Building Automation Systems and controls.

WE VALUE

• Associate degree or technical certification in Electrical, Mechanical, or related field.
• 2+ years of experience in field service within building automation or related industries.
• Strong leadership and team collaboration skills.
• Customer-focused mindset with a commitment to quality service delivery.
• Familiarity with Honeywell building automation products and software is a plus.

Required Skills

• Computer Skills
• HVAC Controls
• Preventative Maintenance
• Trouble Shooting