Job TitleProject Notes:Team:Auto Contact Classification (the reason for the call). Why did they call us? Why are they chatting and then calling?
Really getting into the granular details for the reason the Members are calling.Link call data with digital teams and dataLooking for resources that can really work independent in the role. Will need to dig in and find strategic insights and present them to leadership.A lot of independent thinking. Looking for guidance on where we can expand.
Go into the space, understand high-level needs, but also make recommendations.