Sr Cyber Security Analyst

FedEx is seeking a Sr Cyber Security Analyst to join the Identity and Access Management team supporting Purple ID , an Okta-powered identity environment. This hybrid role focuses on administering IAM and authentication capabilities, resolving identity-related incidents and onboarding needs, and using AI-enabled tools and automation to improve day-to-day IAM operations.

What you’ll do

• Implement, administer, and support technologies deployed across Identity and Access Management and related cybersecurity domains.
• Support the FedEx Okta/Purple ID environment, including authentication , Multi-Factor Authentication (MFA) , application onboarding, access policies, and role-based access with group permissions.
• Onboard applications to Okta using SSO/SAML/OIDC and support integrations with enterprise directories such as Active Directory and LDAP , along with governance platforms including SailPoint and PAM .
• Troubleshoot authentication, authorization, application access, and identity-related issues across enterprise environments.
• Use networking fundamentals, including IP addressing and connectivity concepts, to isolate identity and application integration problems.
• Manage and resolve cybersecurity and IAM incidents, service requests, and demand requests using ServiceNow and established support processes.
• Partner with application, infrastructure, security, and business teams to understand access requirements and implement secure IAM solutions.
• Research attempted or successful efforts to compromise system security and assist with countermeasure design and implementation.
• Provide information to management on potential business impacts from theft, destruction, alteration, or denial of access to information and systems.
• Support initiatives to modernize and retire legacy identity environments.
• Support IAM requirements tied to acquisitions, divestitures, spin-offs, and other enterprise transformation initiatives.
• Identify manual or repetitive IAM processes that can be streamlined or automated.
• Apply AI-enabled tools, agents, and automation to improve IAM processes, operational efficiency, and service delivery.
• Use AI-enabled tools, coding assistants, and automated agents to streamline log analysis, improve scripting accuracy, and optimize daily IAM workflows.
• Evaluate emerging AI capabilities and identify appropriate and secure use cases within Identity and Access Management.
• Collaborate with technical teams to improve security, reliability, and scalability of enterprise identity services.
• Participate in an on-call support rotation after developing the required level of proficiency in the environment.
• Write, maintain, and debug basic scripts (including PowerShell , Python , and JavaScript ) and use tools like Okta Workflows or REST APIs to automate identity lifecycle tasks.
• Perform other duties as assigned.

Skills and qualifications

• Knowledge of IT security and infrastructure.
• Strong technical and consulting skills, including project management capability.
• Experience with security and risk frameworks, standards, and best practices.
• Strong verbal and written communication skills.
• Knowledge of Identity and Access Management concepts, technologies, and security principles.
• Experience supporting enterprise IAM, authentication, or access management environments.
• Understanding of core IAM concepts including authentication versus authorization, MFA, and SSO (SAML 2.0, OAuth/OIDC), plus directory services (Active Directory, LDAP).
• Knowledge of Okta or comparable enterprise identity platforms.
• Knowledge of Active Directory and LDAP.
• Knowledge of Privileged Access Management (PAM) concepts and technologies.
• Knowledge of identity governance and administration technologies, including SailPoint or similar platforms.
• Working knowledge of networking fundamentals, including IP addressing and connectivity troubleshooting.
• Strong analytical and troubleshooting skills across multiple systems and technologies.
• Experience working within structured incidents, service requests, and ticket management processes.
• Ability to work independently and collaborate effectively with cybersecurity, infrastructure, application, and business teams.
• Ability to communicate technical security issues, risks, and business impacts to both technical and non-technical stakeholders.
• Demonstrated ability to learn emerging technologies and apply them to business and technology challenges.
• Demonstrated knowledge or practical experience with Artificial Intelligence (AI) , Machine Learning (ML) , Generative AI , or related emerging technologies, including familiarity with AI concepts and use of AI coding assistants (e.g., GitHub Copilot , ChatGPT ).
• Ability to identify and apply AI-enabled automation opportunities to cybersecurity, IAM, or IT operational processes.

Technologies

• Okta, Purple ID
• Multi-Factor Authentication (MFA), SSO (SAML 2.0), OAuth/OIDC
• Active Directory, LDAP, SailPoint, PAM
• ServiceNow
• PowerShell, Python, JavaScript
• Okta Workflows, REST APIs
• GitHub Copilot, ChatGPT

Location and work setup

• Hybrid position located in Pittsburgh, PA , Memphis, TN , or Plano, TX .
• Candidates must live within 50 miles of the campus location.
• Employees will work at the FedEx campus location several times per week.

Compensation

• US: $7,094.23/mo - $15,607.31/mo
• CO: $7,094.23/mo - $14,957.01/mo
• MD: $7,488.36/mo - $15,607.31/mo
• NY: $7,488.36/mo - $15,607.31/mo
• NYC: $9,064.85/mo - $15,607.31/mo
• WA: $7,488.36/mo - $15,607.31/mo

Application criteria

• Posting is anticipated to remain open for seven (7) calendar days , subject to FedEx posting requirements and business need.
• Applications are due by October 15th .

Minimum qualifications

• 4 years minimum experience.
• Bachelor’s degree in computer science, information systems, or related degree, and/or equivalent formal training or work.