Sr. Customer Care Professional (Fully Remote)

• Provide customer support for healthcare payment accuracy and insurance navigation.
• Work full-time remotely with a customer-focused team.

Key Responsibilities:

• Handle customer inquiries and conduct professional interviews to verify information.
• Document interactions accurately and meet productivity targets.

Requirements:

• At least one year of customer service or office experience.
• Proficiency with Windows applications and strong communication skills.

Confidential

This company focuses on improving healthcare payment accuracy and helping individuals navigate complex insurance-related inquiries. It operates with a customer-focused team in a fast-paced, technology-driven environment.