Data AuditorNeed an experienced resource (at least 3-5 years in Configuration Management) to perform the day-to-day delivery of Configuration Management services to the organization with minimal direction focusing work on prioritized tasks.Additional Information Knowledge management, configuration management. Most important to have:Service Now automationService Management3-5 years' experience in Configuration Management Database (CMDB) such as ServiceNow- Need person onsite in office based in Orlando, Florida. Potential to extend or convertData Auditor Responsibilities:Work with Data Owners to monitor data accuracy.Strategically drive data reviews on pre-set frequenciesHelp to create and communicate company data policies and procedures to ensure data quality and reduce discrepanciesMaintain in-depth understanding of how data flows around the business, who uses it, and howMonitor day to day processes to ensure data quality controls.Role will ensure the right people are contacted when needed & that configuration management requests, and configuration items, including compliance data, are tracked, recorded and updated correctly in CMDB.Drive communication & awareness of data quality governance processes.Calculate KPIs to measure success of data quality efforts.Work leadership to escalate key issues and communicate status.This role will ensure data is accurate & maintained within the CMDB (Configuration Management Database), and work on short term projects related to Knowledge Management and documentation.Conceives creative ideas to solve problems or meet objectives. Demonstrates a positive attitude with contagious enthusiasm. Challenges the status quo.
Transfers ideas and success across boundaries. Facilitates the exchange of ideas and creation of new ones. Manages risks intelligently. Proactively looks for new opportunities. Develops a vision for the future and creates enduring excitement about what is possible.
Champions change. Remains productive despite uncertainly. Demonstrates flexibility in response to changes. Supports new initiatives. Supports productivity and morale of the team.
Strengthens others through positivity. Recognizes and appreciates the achievements of others. Broadly shares both accountability and responsibility.Outline of Specific Responsibilities:Perform operational activities as defined by Configuration Management policies and proceduresFulfill Configuration Management Service Requests as assignedEngage with strategic projects to ensure Configuration Management can deliver required functionality within project timeframesMentor the organization on Configuration Management services, concepts, policies and proceduresDesign, code and test reports as neededCollect and report metrics as requiredIdentify and report non-compliance situationsPerform Configuration Management audits as directedIdentify Service Improvement opportunities