Sr Business Systems AnalystWork closely with different business units to understand the Bank's strategies, processes, and roadmaps. Gain in-depth knowledge of the context in which the business and IT operate.Understand end-user needs. Develop detailed requirements. Support technical designs and process improvements.Elicit, analyze, communicate, and validate business/user requirements. Translate business needs and end-user requirements into functional specifications.Demonstrate excellent written and verbal communication skills.
Participate in various SCRUM team meetings with business, management, IT, and senior leadership.Ensure user stories meet the INVEST principle and definition of ready.Perform complex professional business analysis and application development duties. Elicit complex business requirements through JAD sessions with business and technology stakeholders.Write detailed specifications of requested system changes. Write data specifications, release notes, user guides, and other deliverables as needed.Assist with creation and refinement of design (mockup) on new functionality. Develop and execute data mapping plans for conversions and migrations.Suggest software and process improvements. Implement and integrate COTS software solutions to support proprietary processes.Write queries to analyze business data for decision-making and ad hoc reporting.Familiarity with financial systems is a plus.Understand the software development process using SDLC methodologies (Waterfall/Scrum).Familiar with automated project management and documentation tools (e.g., flowcharting, data modeling, Excel, UI design, Visio).Familiar with techniques and tools for modeling system diagrams, business processes, functional processes, and interfaces.Collaborate with staff to ensure smooth and reliable operation of software and systems.
Identify and resolve business systems issues.Work with business team members, decision makers, and stakeholders to define business requirements and systems goals. Ensure applications meet business requirements and systems goals.Participate in planning relevant project, enhancement, and maintenance activities. Develop and maintain business domain knowledge.Understand and apply relevant Bank policies, standards, and procedures. Demonstrate adherence to IT principles and critical thinking.Assist in software releases and roll-outs. Perform software improvements and upgrades.
Perform code deployments and releases.Complete all tasks with a focus on quality. Meet or exceed established SLOs.Provide guidance to less experienced team members. Collaborate with different areas of IT and the business to provide solutions.Build rapport and elicit problem details from customers. Provide timely reports on project status and issues to management and business units.Apply diagnostic utilities to aid in troubleshooting. Access software updates, drivers, knowledge bases, and FAQ resources to aid in problem resolution.