Sr Associate, Billing
Location: Irving, TX 75063, USA
Duration: 0 – 7 Months
Shift: 7am-4pm
Job Duties:
- Create invoices for services provided and send them with supporting documentation to customers.
- Maintain and update customer billing records and files.
- Send account statements to customers.
- Process credit memos and billing adjustments as required.
- Ensure proper approvals for adjustments in compliance with Sarbanes-Oxley (SOX).
- Monitor account balances and identify discrepancies or inconsistencies.
- Work with customers and internal teams to resolve billing issues.
- Provide recommendations for process improvements.
Qualifications:
- High school diploma or GED required.
- Bachelor's degree preferred.
- 1–3 years of billing experience.
- Knowledge of accounts receivable, collections, and accounting processes.
- Proficiency in Microsoft Excel.
- Strong customer service and communication skills.
- High attention to detail and decision-making ability.
- Ability to work in a fast-paced environment.
- Strong analytical and problem-solving skills.
- Ability to meet deadlines and manage priorities.
- Experience working with cross-functional teams.
- Oracle Financials experience is a plus.