Sr. Assoc. VP, Human Resources Operations

Senior Associate Vice President, Human Resources OperationsThe University of Miami is advancing the next phase of its Human Resources operating model, with a focus on integrated technology, streamlined operations, high-quality service delivery, reliable workforce data, and an improved employee and manager experience.Reporting to the Chief Human Resources Officer, the Senior Associate Vice President, Human Resources Operations will lead an enterprise-wide portfolio spanning HR technology, HR transactions and operational services, the HR Call Center, workforce analytics and reporting, data governance, and related HR systems and processes. A key priority will be optimizing Workday HCM and the broader HR technology ecosystem while advancing automation, standardization, self-service, and data integrity.As a senior advisor to the CHRO and HR Executive Leadership Team, this leader will partner across HR, Finance, Information Technology, Payroll, and other key functions to strengthen governance, improve service and operational performance, and advance the University's broader HR transformation agenda.Key ResponsibilitiesHR Technology Strategy and GovernanceHR Operations and Service DeliveryHR Call CenterWorkforce Analytics and Executive ReportingData Governance, Controls and RiskEnterprise Partnership and TransformationTeam LeadershipDesired OutcomesEstablish an integrated HR Operations strategy and roadmap aligned with the University's HR and institutional priorities.Advance Workday HCM and related HR technologies through greater standardization, automation, self-service, and system effectiveness.Strengthen HR service delivery through clear service levels, streamlined processes, effective escalation pathways, and measurable performance standards.Build trusted workforce analytics, reporting, and data governance capabilities that improve executive decision-making and workforce planning.Establish effective cross-functional governance across HR, IT, Finance, Payroll, and other critical partners.Build a cohesive, high-performing HR Operations organization with clear roles, accountability, and leadership depth.Candidate ProfileThe successful candidate will be an accomplished human resources executive with demonstrated success leading complex, enterprise-scale HR operations in a large, highly matrixed organization. This leader will bring strategic perspective, operational discipline, technology fluency, strong data orientation, and a customer-focused mindset, with a track record of modernizing HR operations and driving measurable improvement.Ideal ExperienceEnterprise HR Operations LeadershipHR Technology and Workday ExpertiseOperational Transformation and Service DeliveryWorkforce Analytics and Data GovernanceLeadership in a Complex, Matrixed OrganizationTeam LeadershipEducationCritical Leadership CapabilitiesLeading PeopleActing StrategicallyCollaborating and InfluencingThe University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.