Operate as an overlay enablement and adoption strategist across regional Customer Success teams. Focus on AI-powered products from GA to sustained operations. Key Responsibilities: Deliver AI coaching and assist clients in configuring AI to reflect their industry. Monitor adoption metrics and partner with CSMs to maintain usage health. Lead adoption recovery strategies and provide feedback to product teams. Qualifications: 5+ years in customer-facing or operational roles. Solid understanding of manufacturing/supply chain workflows and AI concepts. Exceptional presentation and data analysis skills. Additional Information: Remote role based in the UK or US with up to 25% travel. Flexible hours and occasional international travel. QAD QAD is a software company that provides an intelligent, adaptive platform for manufacturing and supply chain operations. It is a virtual-first company focused on connecting people, processes, and data to improve productivity and resilience. #J-18808-Ljbffr
Sr. AI Customer Success Manager (Fully Remote) in workfromhome at Unknown Company
This position is listed as full time and able to be worked remotely.