Under the direction of the Regional Manager, manages branch staff activities including the origination, processing, closing and funding of mortgage loans within the branch. Assures excellent quality service is provided to our customers to maximize branch profits. Anticipates and prepares for the continued growth of the branch, making sure the branch is adequately staffed and personnel are trained to ensure achievement of the Company’s objectives.
PrimeLending, a PlainsCapital Company®, is a people-first company on a mission to make the home loan process simple and stress-free. Since 1986, we’ve been working together as a team to support our customers, co-workers and communities and make a positive impact on all the lives of all we serve. Whether on the frontline working directly with customers in our branches or behind the scenes supporting our loan officers, our team members each play a vital role in delivering an outstanding customer experience.
Award-Winning Culture
Known for having an empowering, supportive culture, PrimeLending is a place where each individual has an important voice, can be themselves and thrives. Our organization exudes an infectious spirit of optimism and humanity, making PrimeLending a great workplace.
- #7 2023 Energage Top Workplaces in the USA1
- # Energage Top Workplaces in Financial Services1
- Top Fortune Best Workplaces for Women™2
- Top Fortune Best Workplaces in Financial Services™2
- Top Fortune Best Workplaces for Millennials™2
- # Fortune Best Workplaces in Texas™2
- Scotsman Guide 2024 Top Workplaces3 (Editor’s Pick)
- #7 2023 Dallas Morning News Top Workplaces4
Key Facts About PrimeLending
- Established in 1986
- Part of Hilltop Holdings Inc. (NYSE: HTH) a diverse financial services company
- # Top Retail Volume, Scotsman Guide
- # Top Overall Volume, Scotsman Guide3
- 400+ purchase, renovation, refinance and reverse mortgage products
- National lender with coverage in all 50 states
- 2023 Best-in-Class Lender in 4 categories by MortgageCX5
- Branches located in 42 states
- 96% customer satisfaction rating6
- 4.9 national average star rating on Google
- 22,000+ five star Zillow reviews
1 Energage Top Workplaces Awards
2 Great Place to Work
3 Scotsman Guide
4 The Dallas Morning News
5 MortageCX
6 Survey administered and managed by an independent third party following loan closing. PrimeLending received an overall 96% Customer Satisfaction Rating for the period 1/1/23-12/31/23.
PrimeLending’s loan originators are the company’s frontline establishing a local presence and driving growth one closed loan at a time. These dedicated mortgage professionals know how to collaborate with business partners, offer guidance, find solutions, meet deadlines, and ultimately help our customers become happy homeowners.
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