Specialist, Shopfloor IT OperationsLocation: Blythewood, SC (Onsite – 5 Days/Week) Full TimeWork Environment100% Onsite – Blythewood, SCFast-paced automotive manufacturing environmentRequires flexibility to support multiple production shiftsOccasional international travel for trainingIdeal CandidateA hands-on Shopfloor IT professional with strong experience supporting manufacturing operations, particularly in automotive environments. The ideal candidate excels in troubleshooting both software and hardware issues, managing service tickets, and ensuring seamless operation of production systems. They are adaptable, detail-oriented, and capable of working in a high-growth, fast-paced environment while driving continuous improvement initiatives.
The Specialist, Shopfloor IT Operations is responsible for supporting and maintaining IT systems across the manufacturing shopfloor. This role focuses on system monitoring, troubleshooting, and Tier-1 support for production-critical systems such as MES, SCADA, and torque data systems. The position ensures uninterrupted production operations by managing service tickets, supporting hardware/software systems, and collaborating across functions.Key ResponsibilitiesShopfloor IT Systems SupportMonitor, configure, and troubleshoot shopfloor systems including MES, SCADA, and torque/screw data systemsEnsure system availability, integrity, and performance across production linesSupport Edge computing and manufacturing IT environmentsHardware & Infrastructure SupportConfigure and troubleshoot shopfloor hardware such as: Worker guidance stationsAndon boardsPrinters and labeling systemsHandheld devicesMaintain and support printer/label services across productionService & Incident ManagementManage and resolve service tickets (Tier-1 support)Develop and implement shopfloor IT support conceptsProvide support across all production shifts to ensure uptimeReporting & Continuous ImprovementConduct audits and generate operational reportsIdentify process improvements and system optimization opportunitiesSupport implementation of IT solutions to enhance manufacturing efficiencyCross-Functional CollaborationWork closely with production, engineering, and IT teamsEnsure seamless communication between shopfloor and enterprise systemsSupport project initiatives and system rolloutsMust-Have Qualifications4+ years of experience in manufacturing/shopfloor IT environmentsStrong experience with MES, SCADA, or torque data management systemsExperience in production troubleshooting (software & hardware)Basic knowledge of automation systems / PLCs / industrial interfacesExperience with databases, programming, or communication protocolsProject management experience (2+ years preferred)Strong problem-solving and troubleshooting skillsPreferred QualificationsExperience in automotive manufacturing (OEM or Tier-1)Knowledge of Edge computing and shopfloor IT architectureFamiliarity with AI, Big Data, or ITIL frameworksExposure to robots, sensors, and torque systemsExperience in process optimization and digital transformation initiativesCore SkillsShopfloor IT Systems (MES / SCADA / Edge)Production Support & TroubleshootingHardware Configuration & SupportIT Operations & Service ManagementAutomation & PLC BasicsCross-functional CollaborationProcess Improvement & Optimization
Specialist, Shopfloor IT Operations in blythewood at Unknown Company
This position is listed as full time and onsite.