Specialist Scheduling

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Transform Lives as a Full-Time Home Health Scheduling Specialist - Martin, TN

Make a real difference in your community! Tennessee Quality Care is looking for a compassionate Scheduling Specialist to join our Home Health team. Bring your skills to patients’ homes and help them recover, manage chronic illness, and maintain independence.

We offer:

• Great culture and team atmosphere


• 401(k) retirement plan with a generous company match


• Generous time off accruals


• Paid holidays


• Tuition Reimbursement


• Employee Referral Program


• Merit Increases


• Employee Discount Programs


• Work/life balance

What You’ll Do:

• Confirms patient appointments and perform patient reminder calls according to client guidelines


• Manages client and care provider’s schedules efficiently


• Tracks and reports daily scheduling metrics and communicates all client scheduling trends to management


• Answers all incoming calls and provide exceptional customer service to all callers, patients, clients and visitors


• Maintains patient records in billing/scheduling system formats and in hard copy when indicated


• Completes patient schedules, forms and all correspondence


• Provides additional billing and customer service support


• Maintains a high degree of confidentiality at all times due to access to sensitive information


• Maintains regular, predictable, consistent attendance and is flexible to meet the needs of the department

Qualifications:

• High school diploma required. College degree a plus


• Bilingual in Spanish is a plus


• Experience in a high volume medical office environment required


• Scheduling patients and patient testing preparation experience in a physician office preferred


• Ability to work well with others in a professional manner in a team oriented environment


• 2 years in a medical setting preferred