Specialist IV, Transcript Evaluator

Commitment to Mission

This job carries with it the obligation to uphold the Mission of Lone Star College (LSC) in carrying out the duties of the position. A commitment to positive interpersonal behaviors, professional communication, integrity, leadership, stewardship, respect, and accountability to LSC students and employees is essential.

Cultural Beliefs

• One LSC
• Student Focused
• Own It
• Foster Belonging
• Cultivate Community
• Choose Learning

Job Description

The Specialist IV, Transcript Evaluator is responsible for a wide array of functions within Student Services, many of them technical such as test scores and transcripts, as well as responding to enrollment issues and maintaining student records, documents, and files. Serves as subject matter expert to LSC faculty, staff and administrators on topics related to Student Services and is responsible for maintaining data integrity by auditing own work and work of others. Helps ensure that consistent Student Service evaluation practices are followed throughout Lone Star College System.

Essential Job Functions

1. Serves as a resource and subject matter expert to LSC faculty, staff and administrators on topics relating to Student Services and evaluation; responds to student inquiries in person, by phone, and through email.
2. Provides basic Student Services‑related training to employees.
3. Handles all processes related to transcript evaluation ensuring all federal, state, and college policies are followed; evaluates the required documents including transcripts, standardized tests, and other items to determine eligibility for admissions and college readiness.
4. Runs technical processes to assign or release service indicators.
5. Conducts a variety of research, including other institution catalogs for evaluation purposes.
6. Performs auditing functions to ensure and maintain data integrity; works with campuses to troubleshoot and resolve any discrepancies.
7. Makes a variety of corrections to student records (e.g., social security numbers, grade changes, Bio/Demo data, etc.).
8. Receives transcripts and other student record documents and enters data into PeopleSoft (iStar) and scans to OnBase.
9. May act as lead and delegate the workload of a team.
10. Responsible for other reasonable, related duties as assigned.

Knowledge, Skills, and Abilities

• Proficiency in use of standard office equipment and software applications.
• Strong attention to detail.
• Excellent interpersonal, organizational, and communication skills.
• Ability to ensure compliance with due dates, deadlines, and regulatory requirements.
• Ability to transfer knowledge to peers, subordinates, and higher authorities.
• Ability to work on multiple projects.

Physical Abilities

The work is sedentary. Typically, the employee sits comfortably to do the work. However, there may be some walking, standing, bending, carrying of light items, such as papers, books, or small parts; or driving an automobile. No special physical demands are required to perform the work.

Work Schedule and Conditions

• Equipment used includes PC workstation running on a LAN in a Microsoft Windows environment, calculator, phone, and other general office equipment.
• Interface with internal and external contacts as needed to carry out the functions of the position.
• Work is performed in a climate-controlled office with minimal exposure to safety hazards.

Required Qualifications

• High School diploma or GED and at least 5 years of experience, or an equivalent combination of education and experience.

Preferred Qualifications

• Experience working in higher education.
• Experience assisting students who have unique barriers with their educational success.

Salary

Hiring salary range is $36,057-$41,466.

Lone Star College is an EEO Employer. All positions are subject to a criminal background check.