Job OverviewCompany: VimoJob Location: Peoria, IL 61614Position Type: Full TimeSalary: $19.00-$20.50 hourlyRemote workWe are hiring Remote Customer Service Representatives to deliver an exceptional customer experience for health insurance enrollment.Requirements18 years of age or olderComplete background check and drug test within 3 daysDedicated, private, and secure workspacePersonal device with functioning camera required for the training periodCommitted to full attendance for paid 3"week training periodMinimum internet speed of 100mb/s with a hard"wired ethernet cable/fiber broadband connectionNot compatible with mobile internet service providers, satellites, Wi"Fi adapters/extenders, or Wi"Fi internet accessEssential ResponsibilitiesInbound and outbound callsDeliver the highest level of customer service consistentlyManage customer accounts and provide technical supportApplication data entryOnline chat inquiries as assignedInterpret and follow defined procedures and policiesCreative problem"solving skillsFlexibility and adaptability to changing projects and updatesTime and task management (multitasking and task prioritization)Pass required exams for training and certificationsAdhere to regulated guidelines for communications via all channelsQualificationsModerate to advanced computer skillsHigh level of comfort learning new technologyHigh level of professionalismExcellent verbal and written communication skillsComfortable working from homeSelf"motivated and success"drivenWhat We OfferPaid trainingFull"time, seasonal role with competitive hourly payPerformance and attendance"based incentives in addition to base payConvenience of working from homeCollaborative and supportive team environment401(k) matchIndividual Coverage HRA (ICHRA)Paid time off (PTO)Preferred Experience (Not required)Previous experience in customer support or technical support rolesExperience with group or individual health insurance, or the Affordable Care ActExperience in a call centerFamiliarity with CRM systems and practicesSpanish bilingual (additional plus)
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Spanish Bilingual Remote Customer Service Representative in workfromhome at Unknown Company
- Typical pay
- $40,950–$61,740
For context, most customer service representatives earn between $40,950–$61,740 a year according to Bureau of Labor Statistics wage data. What this particular role pays is set by the employer — check the description above.
This position is listed as full time and able to be worked remotely.