Working remotely as a full-time South Carolina Tier III Support Technician, the candidate will troubleshoot and administer Citrix, VMware, and Microsoft Server issues while providing technical support to military healthcare professionals in a fast-paced, team-oriented environment. Key responsibilities Troubleshoot and administer Citrix, VMware, and Microsoft Server issues Resolve service requests using a ticket management system and maintain the customer-facing virtual hosting environment Provide installation support, including upgrades and installing Service Packs/hotfixes, while assisting on internal and external projects Required qualifications Ability to obtain Secret clearance Experience with server ports, protocols, and services Experience with VMware and administering virtual machines Experience troubleshooting connectivity issues between servers and systems Ability to create standardized operating procedures and manuals
South Carolina Tier III Support Technician in workfromhome at Unknown Company
This position is listed as full time and able to be worked remotely.