To support a growing collection team, the full-time South Carolina Licensed Collection Representative will manage high-volume calls, negotiate payment arrangements, and exceed performance metrics while working remotely. Key responsibilities: Handle high-volume outbound and inbound calls with professionalism and confidence Negotiate payment arrangements that meet both consumer needs and company goals Maintain accurate documentation and follow all required laws and standards Required qualifications: High School Diploma or equivalent (GED) required Willingness to obtain Professional Collections Specialist (PCS) certification within one year of hire Ability to navigate multiple computer applications and databases simultaneously Reliability and responsibility in maintaining a structured work schedule Clear initial, ongoing, and annual identity, criminal, and background checks