Sous Chef

Sous Chef Position at Bon AppetitOur passion is food! At Bon Appetit Management Company we are committed to two things, great food and outstanding service! At Bon Appetit you won't find our managers referring to a corporate recipe book or our chefs microwaving the lunch special. We do not have standardized recipes or central commissaries, instead, our chefs and managers are expected to stay abreast of current culinary trends and bring cutting edge food into their cafes. We are a restaurant company that operates in contract food service. That means you will have the freedom to be creative, take risks, and truly shine. We are committed to our staff growing, trying new things, and learning all that they can. Our rapid growth and breadth of accounts translates into exciting opportunities for our people!The Sous Chef will support the TikTok Café commissary program, with food production originating from Commissary kitchen/CPU. Since TikTok does not have a full production kitchen on-site, the role will focus on commissary food oversight, food safety execution, service presentation, and front-of-house operational support within the prep and assembly areas.The Sous Chef will play a key role in ensuring food quality, temperature control, organization, cleanliness, and a positive guest experience during daily lunch and dinner service.The Sous Chef will play a key role in our monthly pop-up events for approximately 450 employees. Responsibilities include some food production, supporting the Café Manager with set-up and presentation, and creating a fun, high-quality experience for our guests. These events have become a favorite among employees, generating great participation, positive feedback, and excitement while showcasing our team's creativity.The Sous Chef will report directly to the General Manager. While this position will not have direct reports, the Sous Chef will be supported by front-of-house personnel within the scope of core responsibilities outlined below.Responsibilities and RequirementsCommissary Food Oversight· Oversee daily commissary food flows from ByteDance/CPU kitchens to TikTok Café· Coordinate food receiving, staging, setup, replenishment, and presentation during service· Ensure food quality, consistency, and presentation standards are maintained throughout service· Communicate operational or food quality concerns to management and commissary partners as neededService Support· Assist with transporting CPU hot boxes to designated service areas· Verify hot boxes remain secure and closed during transport to maintain safe food temperatures· Organize and stage hot boxes in designated holding areas to support efficient service flow· Take and record temperatures of all hot and cold food items upon receipt in accordance with food safety procedures· Ensure all temperature logs and food safety documentation are completed accurately and on time· Set up appropriately labeled and color-coded serving utensils and smallwares for each dish to help prevent cross-contamination· Transfer hot food from transport pans into Bon Chef serving vessels and place into service hot boxes as space permits· Maintain cleanliness and organization throughout setup and service while following all sanitation and food safety standardsService Station Management· Set up stations a minimum of 15-20 minutes prior to service· Ensure all required serving utensils, smallwares, labels, and signage are clean, sanitized, and properly positioned· Replenish food from hot boxes throughout service while maintaining proper temperature control and food quality· Monitor food appearance, freshness, and portion consistency during service· Maintain stations in a clean, organized, and guest-ready condition at all times· Promptly address spills, debris, and sanitation concerns throughout serviceFood Safety and Sanitation· Maintain hot holding temperatures at 135°F or above and cold holding temperatures at 41°F or below· Monitor for and prevent cross-contamination by:o Using designated utensils for each itemo Replacing utensils regularly or when contaminatedo Ensuring proper food separation and labeling· Follow all Bon Appétit, local health department, and food safety standards· Support compliance with:o Time & Temperature controlso Allergen awarenesso Sanitation and cleaning standardsGuest Experience Support· Support front-of-house staff during service periods as needed· Help ensure stations remain stocked, visually appealing, and operationally smooth· Assist in creating a welcoming and positive guest experience· Respond professionally to guest questions or concerns regarding menu items or food presentationOperational Expectations· Maintain strong communication with management, café staff, and commissary partners· Support efficient execution of both lunch and dinner service· Demonstrate urgency, organization, cleanliness, and attention to detail· Lead by example in food safety, professionalism, and teamworkPrimary Focus Areas· Food safety & temperature control· Commissary execution & organization· Service flow & replenishment· Cross-contamination prevention· Cleanliness & presentation· Guest experience support