Responsibilities
- Guide emerging product areas from development through market adoption with customers
- Serve as technical expert advisor on customer accounts and scientific implementations
- Oversee service engagements to ensure solution quality and successful delivery
- Create and maintain solution assets including documentation and best practices
- Develop and execute enablement initiatives to train the broader CX organization
Requirements
- Expertise in scientific domains and modalities within life sciences R&D
- Experience translating product capabilities into customer-facing solutions
- Cross-functional collaboration skills across product, enablement, and delivery teams
- Ability to develop and maintain technical documentation and best practices
- Comfort operating with ambiguity and limited existing guidance in emerging areas
- AI fluency and experience integrating AI tools into workflows
Solutions Delivery Manager in boston at Unknown Company
This position is listed as full time and onsite.