- Lead the technical pre-sales process by defining and scoping customer engagements
- Interest and experience in Kubernetes eco-system and deploying to private and public cloud environments
- Act as a trusted adviser to guide customers through their adoption of Elotl products during an engagement
- Be an advocate for the customer by capturing feature requests and product defects
- Understand customer-specific use cases to build solutions that incorporate Elotl products
- Define and delegate tasking for consultants and customer teammates
- Help ensure the overall success of a customer engagement
- Help maintain a community for documenting best practices for the adoption of Elotl products
- Manage stressful situations with calm professionalism, empathy, and compassion
- Actively engage with the Elotl community and related open source projects to foster adoption
- Help evangelize Elotl products and services through speaking engagements (conferences, meetups, webinars) and content (blogs, articles)
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