Solutions Architect

Job Description – Solution Architect (Technical Publications)

Position Title: Solution Architect – Technical Publication

sLocation: Hagerstown / Fredrick, MD

Hybrid or Remot

eRole Summa

ryWe are seeking an experiencedd Solution Architect – Technical Publicatio ns to lead the design, implementation, and transformation of enterprise Technical Publications ecosystems. The role will be responsible for defining information architectures, content reuse strategies, publishing frameworks, and service information solutions using industry-leading platforms such as PTC Arborte, Arbortext Content Delivery (ACD), and structured authoring standard s.The ideal candidate will have deep expertise in technical documentation, service information management, parts catalog solutions, and digital publishing architectures, with the ability to align business requirements with scalable and reusable content solutions. The role aligns with Technical Publications solution offerings, structured content management, standards compliance, publishing automation, and AI-enabled documentation initiatives. (Tata Techn...full deck | PowerPoint), (Tata Techn...Offerings | PowerPoin

t)Key Responsibilit

• egyDefine and govern a Common Information Architecture (C IA) across multiple product lines and business uni
• ts.Establish content models, metadata frameworks, taxonomy structures, and information standar
• ds.Design and implement scalable topic-based authoring frameworks to support content reuse and modular documentati
• on.Develop and maintain content governance processes and publishing standar

ds.Technical Publication Solution Architect

• ureArchitect enterprise Technical Publications solutions leveraging structured authoring and content management technologi
• es.Define end-to-end content lifecycle workflows covering authoring, review, approval, translation, publishing, and delive
• ry.Create high-level and detailed architecture documentation, solution blueprints, and technical specificatio

ns.Arbortext & Publishing Technolog

• iesLead implementation and optimization
• torArbortext Publishing Engine (
• PE)Arbortext Content Delivery (A
• CD)XML/DITA/S1000D based publishing soluti
• onsDesign and maintain publishing workflows, automation frameworks, and multi‑channel publishing outpu
• ts.Develop and manage stylesheets, templates, FOSI/XSL-FO configurations, and publishing customizatio

ns.Topic Structures & Content Re

• useDefine topic structures and document architecture standar
• ng:Conditional t
• extVariable cont
• entContent referen
• cesShared modu
• ntsDrive documentation standardization and reduction of duplicate conte

nt.Service Information Management (S

• IM)Design and implement Service Information Management solutio
• ns.Lead integration of engineering and service information syste
• ms.Support SIM processes includi
• ng:EBOM to SBOM transformat
• ionTechnical illustrations integrat
• ionEnsure accurate linkage between product structures, parts information, illustrations, and service procedur
• ionEvaluate emerging technologies including AI-enabled documentation solutio
• ns.Drive automation initiatives for content migration, document conversion, content generation, and publishing optimizati
• on.Lead proof‑of‑concepts (POCs) and technology evaluatio

ns.Stakeholder & Delivery Leaders

• hipCollaborate with Engineering, Aftermarket, Service, Manufacturing, Product Management, and IT tea
• ms.Conduct architecture reviews and provide technical leadership to development and documentation tea
• ms.Support customer workshops, solution demonstrations, RFPs, and consulting engagemen

ts.Required Skills & Experi

enceTechnical Sk

• illsStrong expertise
• in:Technical Publicat
• ionsStructured Autho
• rin
• gXML
• 000DInformation Architec
• tureExperience w
• ith:Arbortext Ed
• itorArbortext Publishing Engine
• (PE)Arbortext Content Delivery (
• ing:Stylesh
• eetsPublishing templ
• atesContent mo
• delsTopic struct
• of:Common Information Architec
• tureContent Reuse Strate
• giesSIM proce
• ssesEBOM to SBOM transforma
• tionService Parts Cata
• logsTechnical Illustrat

ions.Domain Experi

• enceTechnical Publications
• for:Off-Highway Equip

mentSoft Sk

• illsStrong customer-facing consulting capabil
• ity.Excellent stakeholder management and communication ski
• lls.Ability to translate business requirements into scalable technical soluti
• ons.Experience leading cross-functional and globally distributed te

ams.Preferred Qualifica

• tionsBachelor's or Master's degree in Engineering, Computer Science, Information Systems, or related f
• rred.Experience with PLM systems such as Windc
• hill.Exposure to AI/GenAI applications in Technical Publicat

ions.Experience Req

uired10+ years of experience in Technical Publications, with at least 5 years in Solution Architecture or Lead Consultant r

roles.