Solution Consultant

Agile Frameworks® provides comprehensive software-as-a-service solutions that integrate corporate, field, and lab data for business process automation across architecture and engineering disciplines. We transform workflows, create high-value data, and deliver outputs our customers can trust resulting in industry-leading productivity and profitability.

The Solution Consultant (SC) is the trusted advisor to Agile Frameworks customers implementing MetaField. The SC leads consultative discovery into each customer’s business and workflow, then advises the customer to the MetaField Way — our best-practice approach to running MetaField — guiding stakeholders through the decisions and change management that drive adoption.

This is a full-time (40 hours) exempt remote position working from 8am-4pm Monday through Friday. If located MN, this is a hybrid position working in our Bloomington, MN office Tuesday through Thursday from 10am-3pm and remotely the remainder of the week.

Compensation

Base Salary range for this position is $93,267 - $115,000. This range reflects the base salary for this position. Please note that the specific compensation for this role will be determined based on your experience, qualifications, location, and internal equity considerations.

Responsibilities

• Serve as a trusted advisor on implementation, project, and change management, running consultative discovery and workflow analysis to uncover what customers need for both short- and long-term success, then advise them to the MetaField Way
• Act as the primary point of contact for project stakeholders — business leaders, IT teams, and third-party vendors — guiding them through status, risks, and tradeoffs
• Lead multiple concurrent customer implementations, negotiating competing priorities and recommending the path that best serves the customer's outcome
• Configure MetaField to the MetaField Way — adapting to the workflow uncovered in discovery and documenting any deviation and its rationale, and own data mapping, migration, and validation through to a verified cutover
• Build and maintain the implementation plan — scope, timeline, milestones, and effort estimates — and support Sales with scoping and statements of work
• Identify improvement and expansion opportunities across new and existing customers, and recommend the path forward
• Lead calls and remote working sessions that move customers from open question to decision, teaching complex topics in terms each audience understands
• Own customer MetaField questions end to end — assessing impact, severity, and urgency, then guiding customers to a solution
• Deliver end-user and administrator training, lead user acceptance testing, and support customers through go-live and the stabilization period that follows
• Measure adoption against the success criteria set in discovery and transition the account to Customer Success and Support with a complete handoff
• Own escalated implementation risks and issues through to resolution, coordinating internal resources and keeping stakeholders informed
• Document customer activity, testing, and research so the team keeps a reliable account history
• Serve as subject matter expert in product discovery and industry research — bringing customer insight and market trends back to the products team, and validating deliverables and priorities on customers' behalf through requirements interviews and functional testing
• Contribute to reusable implementation assets — templates, playbooks, and configuration standards that codify the MetaField Way — so delivery quality scales as the team grows
• Travel to customer sites as needed for discovery workshops, training, and go-live support
• Other duties as assigned

Ideal Work Experience and Skills

• Bachelor’s degree preferred or equivalent work experience required
• 3+ years of experience in software implementation, project management, or professional services in SaaS technology required
• Proven experience leading complex, multi-stakeholder software implementations, with working command of project management methodologies (Agile, Scrum, Waterfall); PMP, PMI-ACP, required
• Knowledge of cloud-based SaaS deployment, system configuration, and implementation best practices, ideally gained in a high-growth or fast-paced environment
• Ability to analyze data and metrics to drive strategic decisions and process improvements
• Deep understanding of CMT (Construction Materials Testing) and/or Geotechnical space and overall AEC (Architecture, Engineering, Construction) industry preferred
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• Consultative communication skills — strong stakeholder management and client relationships, with the ability to explain complex topics to any audience and negotiate competing priorities
• Ability to guide customers toward proven best practice — confident recommending the standard approach and explaining the long-term cost of one-off workarounds
• Strong problem-solving skills, attention to detail, and adaptability in managing multiple concurrent projects

Travel Requirements

25% travel may be required for this position.

• Medical
• dental
• vision
• HSA (with a $75 monthly employer contribution)
• FSA
• STD
• EAP
• unlimited PTO
• 80 hours ESST
• monthly cellphone reimbursement
• 401(k) with company match and paid parental leave
• LTD, Life and AD&D are 100% employer paid.