Minimum 10+ years in infrastructure/solution architecture, with expertise in designing, deploying, and managing enterprise-scale EUC and Digital Workspace solutions.
Strong expertise in Virtualization technologies, Windows and Linux OS.
Proficiency in networking, storage, AD, DNS, file servers, and security solutions.
Hands‑on experience in designing solutions for Virtual Desktop Infrastructure (VDI), application virtualization.
Hands‑on experience in sizing large scale environments.
Experience in handling and managing Large Scale, Enterprise and Strategic customers.
Advanced troubleshooting skills across Windows and Linux environments.
Proven client engagement and account management capabilities.
Strategic mindset with the ability to mentor, inspire, and drive organizational learning.
Good to have:
Experience in Identity & Access Management (IAM), Cybersecurity products, ZTNA.
Exposure to DevOps practices, infrastructure automation, and monitoring tools.
Role and Responsibilities:
Architect, design, and implement end‑user computing (EUC) solutions that are secure, scalable, and aligned with evolving client and market needs.
Partner with Engineering teams to co‑develop new features and ensure alignment of infrastructure initiatives with product roadmaps.
Collaborate with Presales to design and deliver technical bootcamps, empowering teams with future‑ready skills.
Contributing in creating blogs, White papers, validated designs, design templates, architecture templates etc.
Collaborating with the L&D function for trainings.
Act as a trusted advisor and technology leader under Customer Succes function, helping in upskilling Professional Services, Technical Support teams.
Work to provide Quality Assurance for the documentation created by the Professional Services and Pre‑Sales team.
Represent as a Technology Leader for Accops in front of customers.
Soft Skills Required:
Cross‑functional leadership
Technical enablement & partner programs
Strategic account management
Team development & mentoring
Infrastructure design & optimization
Proactive problem‑solving and continuous improvement