Solarwinds EngineerImplement best in class engineering strategies to support a large distributed SolarWinds environment. Maintain responsibility for supporting the Application Performance Monitoring solution via SolarWinds. Execute the daily activities of ServiceNow SolarWinds tickets e.g., add/remove, maintenance mode, discovery, custom properties etc.
for Application/Hardware Performance Monitoring efforts. Create documentation of all steps and training for application customer and enable integration of SolarWinds process SolarWinds tickets, development of single pane of glass dashboards, including integration with ServiceNow ITSM.You Have:1 to 2+ years of experience with SolarWinds, processing SolarWinds Tickets, installing agents, SNMP/WMI polling, APIs, performance monitoring tool alerts, dashboards, and data trend analysis in a monitoring toolExperience with maintaining SolarWinds processesExperience in data engineering with SolarWinds for both ingestion and extraction for custom propertiesExperience with ServiceNow (SNOW) ITSM. Execute on data calls for reporting.Experience with Windows and Linux Operating systems, services, daemons, containers, and VMsExperience with troubleshooting and identifying SNMP/WMI polling issuesAbility to obtain a security clearance HS diploma or GED and 13+ years of relevant professional experience or BA or BS degree in computer science, electronics engineering, or other engineering or technical discipline with 5+ years of relevant professional experienceNice If You Have:Experience with Agile frameworksExperience with the VAExperience with ServiceNow Visual Task Boards and service ticket managementPossession of excellent verbal and written communication skillsPublic Trust clearance